Illustrator eps file problem

[copythat]

We have an issue where we place a eps file in Illustrator, when we are printing the banners it shows a ghost box that was part of the original image. We tried to embed it, but it still shows it. ANyway of preventing this?

Thanks in advance

 

[Mason]

Why not just open the eps in Illy instead of placing it?
If it is a vector based eps there should be no issues

 

[copythat]

Thanks

Why not just open the eps in Illy instead of placing it?
If it is a vector based eps there should be no issues

Been using Illustrator since way back. For simple text. Now that we are doing banners & posters I'm learning what this program can really do.

Thanks for info.

 

[copythat]

Hey Mason

Why not just open the eps in Illy instead of placing it?
If it is a vector based eps there should be no issues

I tried just opening eps file (logo) & placing it banner order & still shows the phantom box

 

[Bigdawg]

Can you post any visual aids

 

[Mason]

Is the eps actually just a jpg or tiff embeded in an eps format?
That would explain the box?

I can take a look at it for you if youd like, you can PM me for my email if you do

 

[copythat]

Hey Mason

Is the eps actually just a jpg or tiff embeded in an eps format?
That would explain the box?

I can take a look at it for you if youd like, you can PM me for my email if

It's a tiff as an eps file. Since you idea made perfect sense to try just opening & then placing in file. Yet problem is still there. Were on the phone w/Adobe now. We pay then plenty for program, let's see what they arrive at.

 

[Mason]

I can tell you the problem right here, eps does not support transparency when saved for output, the best solution is to "clip" the image in Photoshop and save it with a clipping path, then you can place it into Illy

 

[copythat]

@ Thumbs Way UP MASON

I can tell you the problem right here, eps does not support transparency when saved for output, the best solution is to "clip" the image in Photoshop and save it with a clipping path, then you can place it into Illy

Mason :U Rock:

Order came out real nice. It was a 3'x8' banner how can I get something soo big into a thumbnail. gif?