image shifting

[Dakotagrafx]

I am sure I have seen this on here before but cannot find the answer to save my life. my roland sp-300v started shifting the image last night, and had a couple of lines at one point (last picture) - been printing on 2 Rolands for 4 years and never had a problem like this before. I usually pride myself on being able to do a search and find the answers but this time am coming up blank. any ideas will be greatly appreciated.

I seem to remember something about this either being static related or data cable but looking for a better idea before I dig it - shoulder surgery in a week and going to have arm immobilized for 6 weeks - so either i work it out or call a service rep from over 2 hrs away.

 

[J Hill Designs]

clean the encoder strip

 

[Dakotagrafx]

I am sure I have seen this on here before but cannot find the answer to save my life. my roland sp-300v started shifting the image last night, and had a couple of lines at one point (last picture) - been printing on 2 Rolands for 4 years and never had a problem like this before. I usually pride myself on being able to do a search and find the answers but this time am coming up blank. any ideas will be greatly appreciated.

I seem to remember something about this either being static related or data cable but looking for a better idea before I dig it - shoulder surgery in a week and going to have arm immobilized for 6 weeks - so either i work it out or call a service rep from over 2 hrs away.

just did - will see what happens - I appreciate the info

 

[Dakotagrafx]

printed one with success - so thank you - had some things in my life this week (we don't need drama here) and my troubleshooting skills are out the window - your help has been more appreciated than you can even imagine. thank you