Joe Diaz
New Member
After quoting a job for a customer, we got the famous line "is that the best you can do?"... Don't get me wrong, it won't ruin our day. It's like that old saying says: If you get 100% of the jobs you quote, then you aren't charging enough.
We just said "sorry, that's our price". He wasn't willing to invest that much in his own businesses image, so we all said goodbye and went our separate ways. No big deal. It happens all the time here. But just like that episode of Seinfeld where George comes up with the "jerk store" comeback after he left the room and had a moment to think of what he really should have said... I came up with a good answer to "Is that the best you can do?"
Well no, Mr. Customer, we could do much better. We could go with the $10,000 option where we do some nice dimensional work, use some gold leaf, etc etc... Is that better?
:Big Laugh
We just said "sorry, that's our price". He wasn't willing to invest that much in his own businesses image, so we all said goodbye and went our separate ways. No big deal. It happens all the time here. But just like that episode of Seinfeld where George comes up with the "jerk store" comeback after he left the room and had a moment to think of what he really should have said... I came up with a good answer to "Is that the best you can do?"
Well no, Mr. Customer, we could do much better. We could go with the $10,000 option where we do some nice dimensional work, use some gold leaf, etc etc... Is that better?
:Big Laugh