Issue with either Versaworks or Adobe Illustrator.

[MIPDan]

Versaworks is no longer seeing my cutlines on new files I make as of Wednesday. I am doing the same process I have done for a few years, but instead of seeing it as an instruction the software is only seeing a pink line. All my old files still work. I don't know if I accidentally flipped a setting or if there was a software update to Illustrator or Versaworks that is messing things up. I am attaching an .pdf file (couldn't upload eps). Can anyone look to see if there is a setting that I am missing? Thanks for any help!

 

[Graphic Extremes]

The file is set up correctly, I would label the cut layer and Cut-Layer but not necessary.

Four different programs I use to cut see the cut line correctly. I would reinstall versa-works to the latest version, The program may have become corrupted.

Hope this helps you

 

[MIPDan]

That definitely locks it in on VersaWorks. Thanks for your help. It did the same thing with JPG files a few months back. It would accept any jpgs before a certain date but would see anything newer as corrupted. I will reinstall.

 

[Graphic Extremes]

Glad I could help

 

[netsol]

That definitely locks it in on VersaWorks. Thanks for your help. It did the same thing with JPG files a few months back. It would accept any jpgs before a certain date but would see anything newer as corrupted. I will reinstall.

is an update at fault?
since it happens after a certain date

 

[Joe House]

Try running VersaWorks as administrator.

 

[CSOCSO]

No, your file is incorrect. It's missing the cut contour swatch. It looks like you deleted all the swatches from the file. Any time you work with specific colors ( Roland spot colors, pantone colors, cut contour, etc) you need to keep them in the swatches tab. ( Click on Window and select swatches)

 

[Boudica]

^^ This. the color of your cutpath needs to be a spot color, named CutContour. Try pulling this file in...

 

[Graphic Extremes]

The first time I opened the file it showed as a spot color and your right now it is showing as a processed color, It needs to be change to a spot color. Don't know why Versaworks showed the cut line for me at frist.

 

[MIPDan]

Thank you. I have been pulling out my hair trying to figure out what I was doing wrong.