Need Help Issue with printer installation

[Dajackal]

This is my first time using Mimaki jv5s and I thought about using a more familiar Rip software(Flexi 12). The issue is I cant get the insatllation right, the whole thing seem to be going fine until i need to send print, at the point it returns nothing, not even an error message. I am sure the usb port is set at the right number. help...

 

[SightLine]

Thats the exact symptom when you do not have the right port selected..... Did you install the Windows drivers form Mimaki too?

 

[Dajackal]

Yes i Did, I downloaded from their website.

 

[AKwrapguy]

Can access the printer from Flexi? Can you go in and adjust the pass's, temperature, other settings? You might just have to switch the port. Not sure if that model has an Ethernet option but try that if you can. Maybe make sure you downloaded and installed the right drivers for you specific operating system verify whether 32 bit or 64 bit.

 

[Solventinkjet]

If you installed the USB driver correctly when selecting a port in Flexi, the option of, "USB_PRINTER_0" should show up when the printer is plugged in and on. If it doesn't show up, the driver is not installed and/or the machine is not plugged in or powered on.

 

[Dajackal]

If you installed the USB driver correctly when selecting a port in Flexi, the option of, "USB_PRINTER_0" should show up when the printer is plugged in and on. If it doesn't show up, the driver is not installed and/or the machine is not plugged in or powered on.

I can access the printer from the software and I did choose the "USB_PRINTER_0" I selected it with same result. Could it be a problem with the windows 8?

 

[Dajackal]

If you installed the USB driver correctly when selecting a port in Flexi, the option of, "USB_PRINTER_0" should show up when the printer is plugged in and on. If it doesn't show up, the driver is not installed and/or the machine is not plugged in or powered on.

I can access the printer from the software and I did choose the "USB_PRINTER_0" I selected it with same result. Could it be a problem with the windows 8?