Auburnpeanut
New Member
First off thank you to anyone who helps. 6 months ago or so we started getting this error occasionally. I cleaned the rails and gears multiple times (trust me they were already way cleaner than some of the old pictures I have seen) as that is what all of the other threads say is the cause. It would seem to do the trick, but then sometime later it would start giving the error again. When it makes the error, it appears that the motor is trying to put the wiper in the rear or stowed position. That of course made me think that the sensor was either gummed up (it wasn't) or that the switch was going bad. I replaced the assembly with a refurbished one that we got. No problems until about 1 month or so after replacing. Over the last couple of months it has done it every now and then. Generally have to restart the machine a couple of times and it stops. I might send 30 or 40 things to print and it never will do it and then will just do it out of no where. It only appears to do it when it does a cleaning cycle before printing. Meaning if it starts printing right away without cleaning (as it does sometimes) then it never comes up. It only happens when it tries to run a cleaning cycle before printing. When I tell the machine to run a cleaning cylce, sometimes it will happen and sometimes it won't. The kicker is that I have never come in in the morning and had the error show up after any of the sleep cleaning cycles. It runs a sleep cleaning cycle every 4 hours. This is not our primary printer, we use it mainly for a few specific materials and overflow printing. Still it generally gets used anywhere from a few times a day to all day long each day. I cannot remember if when I replaced the assembly if I swapped out the step motor thinking it was just the switch that was bad or if I replaced the step motor as well. I have to try and go find the old parts in a box in the back. I was wondering if anyone else had problems similar to mine that did not end up just being dirty equipment. I have run the #test sensors and have verified that the switch is working. Everyone's thoughts would be appreciated.
Peanut
Peanut