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Need Help L25500 Firmware issue and Carriage issue

Discussion in 'Hewlett Packard' started by Current Creation, Oct 12, 2017.

  1. Current Creation

    Current Creation New Member

    Jun 11, 2017
    Currently firmware version is on my L25500.
    The latest version for download is GG-CAL_07_00_01.5
    ..but that won't load on the machine.

    There was a version that is no longer available for download. (anyone have that by chance?)

    So, now I need to figure out how to get that version 6 so that I can load the newest version 7. It is seemingly impossible to get in touch with anyone regarding this driver.

    The best answer I can get is:
    HP contact options
    This product is no longer serviced by HP. You may search for possible solutions on this support website.

    and then...
    The reason I came to the firmware problem in the first place.

    When getting ready to print, the carriage will move around a bit like normal, and then violently slam into the right side end of the machine. It proceeds to give an error code 94:03 or 94:04.

    Tried cleaning all of the sensors and the strip and oiled the rail. Belt seems to be good and tight.
    The first step in solving this is the firmware and I can not install the file that hp has available although, I don't know that it is a software issue.

    thoughts ideas suggestions?

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