I too find some of the L360s touch screens to be dodgy. Out of the 7 or so machines I've used, 2 seem to have minds of their own when it came to touchscreens. 1 we have here is very consistently bad, always having to go into the substrate menu twice before being able to move or cut the media. Just today I went to move the media and it unloaded it instead... the touchscreens can be very touchy. I've heard this can be fixed with updated firmware but it might just be dodgy touchscreens...