I have a basically brand new 335 here that I have changed the black ink on twice and just went to change the yellow ink for the first time and now it will not even accept the ink cartridge. I have tried restarting the printer as well and still comes up with nothing even with the old cartridge. Has anyone had this problem? This is super frustrating because I feel like since I got this it has been nothing but one problem after the next and now I will end up being down all day today and with Monday being a holiday not get anything resolved until the middle of next week.
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Latex 335 not accepting ink
- Thread starter yamaha581
- Start date
OhioSigns
New Member
When I bought my 360 new the tech was here setting it up and doing training and one of the inks would not register. We cleaned the chip on it with a swab and it still wouldn't work. Luckily I had an extra set so we used a different ink cartridge and it worked. He said every once in a while you may get a bad one. I called HP and they sent a new one to replace it so it must happen somewhat frequently. Since then I always keep 2 on hand before I know it's going to run out just in case 1 fails to register.
