hero_honda
New Member
Hi guys, great forum! already learnt so much just browsing around. New to the printing game. I just got hold of a HP designjet 5500 with UV conversion on it to test if i want to buy it. It only has a network output (i assume this is how it is with a large format printer). I cant really install it for some reason. I came with no software of CDs to install. I managed to get a driver from hp website and install it, then I go through the add printer procedure through system preferences. This is where i get confused and stuck. I think I have tried all the options to get it to work with a driver but cannot send a job to the printer from the mac itself. Through web access i can give it a job, however i cannot send a job from the mac.
When selecting a driver from the drop down menu i have tried selecting a driver from the list of drivers. and when i select the driver it just says determining installable options along with the IP address underneath with a loading status bar and does nothing after this:
The other options i have tried are as follows:
With Generic PostScript a printer appears in the printer list but not the correct picture and it dont work.
Auto Select selects the Generic PostScript and same happens as above.
With the other it asks for a driver file which i dont have.
I am stuck at this point and would really appreciate your help and assistance.
I really need to test the printer as i need to know whether i can commit to buying it.
The printer only has a black cartridge atm and when i try to print from web access it says insert ink and obviously i dont to buy it until i know the printer works and i have bought it. Can this printer print only using certain cartridges such as black only?
When selecting a driver from the drop down menu i have tried selecting a driver from the list of drivers. and when i select the driver it just says determining installable options along with the IP address underneath with a loading status bar and does nothing after this:
The other options i have tried are as follows:
With Generic PostScript a printer appears in the printer list but not the correct picture and it dont work.
Auto Select selects the Generic PostScript and same happens as above.
With the other it asks for a driver file which i dont have.
I am stuck at this point and would really appreciate your help and assistance.
I really need to test the printer as i need to know whether i can commit to buying it.
The printer only has a black cartridge atm and when i try to print from web access it says insert ink and obviously i dont to buy it until i know the printer works and i have bought it. Can this printer print only using certain cartridges such as black only?