Mimaki jfx200 sleep error

[Pricey]

Hello all
i have a Mimaki jfx200 that when in production gives me no errors.
Over the last two weeks when the machine has been turned off it has woken from sleep to do its thing but on two occasions it has frozen with a error.
The first time was ok because the head was still capped but the second time the head was raised so I panicked and did not take much notice of the error on the screen before I turned it off. I waited a few minutes turned it on did a head clean and all is fine.
Anyone have any similar errors while waking from sleep mode?
Thanks all.

 

[Solventinkjet]

Without an error code it is impossible to know what is going on. Next time it happens take your time and get the error message. The heads won't fry from sitting there exposed for a little bit. It most likely is a sub tank error or something along those lines.

 

[Steve Weist]

Mimaki jfx 200 Specialist

was there any material on the bed? Also let me know what version firmware you are currently running.

 

[Pricey]

Thank you both for your time to respond to my question.
Yes as soon as I turned it off I thought to my self I will never remember that code but there is always a next time.
I did have a 5mm board that had printed the night before on the table.
The firmware is 1.52
Today and a few months ago it started to have a print error in that it prints out of register with stray lines similar to a dirty encoder strip on a jv33. The head had no idea where it was and banged the stop rubber at the end of the rail.
It was printing with a profile from raster link with the head speed default to high.
I ripped the file again with head speed to normal and have not had a issue since.
Thanks in advance
Pricey

 

[Mint Signs]

Hi, I have a new JFX and recently been having a Z origin error (error code 511) which sounds similar to what you were having, almost every morning now when we get in to the office the head is in the raised position and the above error is showing. Sometimes some nozzles are missing but come back but worried about long term damage. The engineer's checked and can't find any faults but it's still happened.

Did you ever find a solution to your problem?

Thanks

 

[Pricey]

I have had people look at it but they have no idea .
i now have to turn it off at the switch so it does not come on and do a clean
it seems to be when the room is cold
i have another tech coming but it never happens when they are looking at it.
other people must be having this problem even though the techs say these machines are reliable. I have also had the coolant pump short the io board out. Please keep in contact with me so we can sort this out

 

[netsol]

wake up on lan

you got my attention when you said you have to shut off at the switch...
i have never seen one of your model, but i know manufacturers are incorporating "wake up on lan request" bringing equipment out of sleep mode all by itself if it thinks it is being accessed.

many of our clients have hp printers/all in ones in the office for invoicing. they scan the network constantly. for new client computers, driving wake on lan devices and anti virus software crazy


i will try to download a manual later today and see if we can change a few settings to see if my guess has any validity

I have had people look at it but they have no idea .
i now have to turn it off at the switch so it does not come on and do a clean
it seems to be when the room is cold
i have another tech coming but it never happens when they are looking at it.
other people must be having this problem even though the techs say these machines are reliable. I have also had the coolant pump short the io board out. Please keep in contact with me so we can sort this out

 

[chris1234]

Did you at one time have it serviced where they opened the carriage cover? I had a print head replaced and the tech crossed two of the inside wires improperly causing the wires to catch internally when it came out of sleep mode as it automatically adjusted up and down. It was not letting the carriage rise as high as it should while in sleep mode and caused an error, freezing it in the last position. Sometimes it would cause an error and sometimes it would not, but always on the weekend when it wasn't used for a few days.

 

[Mint Signs]

We've had a few teathing issues as well as this Z axis error but after an engineer visited last week it hasn't done it again strangely where before it was happening every evening. He said he couldn't find anything wrong and didn't do anything specific but it's not done it again since he was here a week ago so maybe when he took the cover off to check he accidentally did something that sorted it so could be something loose or needing the slightest of tweaks. One thing he did have to fix is the height of the crash protector as it was a bit low as it actually hit the bed and jammed so maybe when he was adjusting this it sorted the z axis issue so might be worth while having a look at that area to see if it helps.

 

[Pricey]

Thanks for all replys, I am getting a motor x error out of sleep and sometimes during the day when the machines does a clean.
Thats the frustrating part of it as I can print all day then leave for 15 mins it does a clean then motor x error press enter then motor 401 x error shut the machine down power up but have to move gantry to middle then powers up fine

 

[L.D]

Thanks for all replys, I am getting a motor x error out of sleep and sometimes during the day when the machines does a clean.
Thats the frustrating part of it as I can print all day then leave for 15 mins it does a clean then motor x error press enter then motor 401 x error shut the machine down power up but have to move gantry to middle then powers up fine

Sounds like the Gantry is not aligned properly. If you turn the machine off. Move the gantry to the middle of the label and then loosen the screws on both sides that lock it into place. Turn the machine on and it will self adjust. Then tighten the screws to lock it back into place.

 

[Pricey]

Sounds like the Gantry is not aligned properly. If you turn the machine off. Move the gantry to the middle of the label and then loosen the screws on both sides that lock it into place. Turn the machine on and it will self adjust. Then tighten the screws to lock it back into place.

Thanks for the reply LD
The techs have done a gantry alignment before but they pushed it all the way to the back of the table while the bolts where loose then tightened them sso maybe your way will fix the problem

 

[Solventinkjet]

Thanks for the reply LD
The techs have done a gantry alignment before but they pushed it all the way to the back of the table while the bolts where loose then tightened them sso maybe your way will fix the problem

The way L.D described it is the proper way to do it. Pushing it all the way to the back doesn't align it. The machine has to be free to move back and forth to find the right spot.

 

[Pricey]

Hi thanks for your reply
I did as requested all started up and printed then after a few prints had the motor 401x error again.
I have cleaned the rails. Is there supposed to be grease on the cogs of the motors. They are completely dry.
Any support would be appreciated as I am just about to give up on this machine
Thanks

 

[L.D]

Hi thanks for your reply
I did as requested all started up and printed then after a few prints had the motor 401x error again.
I have cleaned the rails. Is there supposed to be grease on the cogs of the motors. They are completely dry.
Any support would be appreciated as I am just about to give up on this machine
Thanks

If that didn’t work you will need to replace your x-axis motor and or motor cable. Then proform the same correct Gantry alignment procedure. Hopefully your machine is still under warranty?

How long has this been going on. Have been doing prints in between errors for a while?


When you say you cleaned the rails are you talking about the LM guides?

 

[L.D]

This may sound like a dumb question but are you sure you tightened the screws really well after the machine self adjusted!

 

[Pricey]

Hi LD
Thanks for your reply.
Yes I did them up tight the 8 Allen bolts yes
The machine is 3 years old and out of warranty it has done hardly any work at all sometimes it will print all day no problem turn it off them I have the error when it starts up in sleep mode.
I have had three techs look at it, all left thinking it was fine. They also checked the motor cables and yes I cleaned the lm guides.
I have to turn it off at the wall plug because it gives me the error when it starts up for a clean and then the heads will be uncapped seems to be worse when the room is cold.
I also have developed a problem with no ink purging out of the head bank 1.
Magenta is perfect black has a large block of missing nozzles I then do a purge on that bank but no ink comes out the other head is fine ink gets purged.
After owning jv3s, jv4s, jv33, and jv400'suv this machine is a disappointment makes me nervous
Maybe I should check the power supply to the machine
Thanks so much
Pricey

 

[Samnas]

Hi there ...... and yes, we are having the same problem with our JFX 500. Mimaki has been trying to find out what the reason is, but has no clue so far. Once your machine is turned off on the remote it is in the so called "off-mode" ...... but the machine is supposed to wake up every few hours to do routines like circulation and stuff .... while turning on it can happen that the machine just freezes in boot mode ...... thats what you see on the display of the remote as well when its frozen ..... there are no error codes. They have changed some hardware already and tested a few subjects, but ....

Anyway ..... only work around so far is, that you do NOT turn off the printer. It will go into sleep mode after a few hours anyway and wake up for routines. Lets keep us updated on the problem, since we have made this a warranty thing, Mimaki has do something.

 

[L.D]

Hi LD
Thanks for your reply.
Yes I did them up tight the 8 Allen bolts yes
The machine is 3 years old and out of warranty it has done hardly any work at all sometimes it will print all day no problem turn it off them I have the error when it starts up in sleep mode.
I have had three techs look at it, all left thinking it was fine. They also checked the motor cables and yes I cleaned the lm guides.
I have to turn it off at the wall plug because it gives me the error when it starts up for a clean and then the heads will be uncapped seems to be worse when the room is cold.
I also have developed a problem with no ink purging out of the head bank 1.
Magenta is perfect black has a large block of missing nozzles I then do a purge on that bank but no ink comes out the other head is fine ink gets purged.
After owning jv3s, jv4s, jv33, and jv400'suv this machine is a disappointment makes me nervous
Maybe I should check the power supply to the machine
Thanks so much
Pricey

If you are not getting ink to purge I would try using a syringe to force it out. Be careful not to pull too hard though. Sounds like ink has cured in the line. You may need to replace the ink line and or the capsule filter. Also, the LM guide should “not” be wiped bone dry.

Are you able to do error free cleanings, sub tank maintenance or nozzle washes while the machine is up and running?

I will look more into the sleep mode error and get back too you.

 

[Pricey]

If you are not getting ink to purge I would try using a syringe to force it out. Be careful not to pull too hard though. Sounds like ink has cured in the line. You may need to replace the ink line and or the capsule filter. Also, the LM guide should “not” be wiped bone dry.

Are you able to do error free cleanings, sub tank maintenance or nozzle washes while the machine is up and running?

I will look more into the sleep mode error and get back too you.

Hi LD
Have you had any ideas about the 401 motor x error.
Thanks