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Mimaki UCJV300-160 supply ink error.. HELP

Discussion in 'Mimaki' started by Jashanjeet Singh, Mar 11, 2019.

  1. Jashanjeet Singh

    Jashanjeet Singh New Member

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    Mar 8, 2019
    Asia
    Hi im frm india and ...
    I bought a Mimaki UV printer 5 months ago and since its install an error popping up "Supply ink :Y______" & sometimes "Supply ink :C______"
    And the machine stops until i reboot it again,
    an engineer frm mimaki kept trying to resolve this issue by changing its slider board, main board, sub tank n connectors and other settings like updating machine soft ver. & pump pressure settings etc.. for the past 5 months but the machine would work for a day or two and then same error pops up :(

    Can someone help n guide me as to what to do to cure this error permanently? I will be very thankful to you.
     
  2. Martin Denton

    Martin Denton Member

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    Aug 17, 2017
    Manchester, UK
    It seems to me that your cartridges may be out of date, check the expiry date on them. (printed on the side of the cart) But I would really expect aMimakii engineer to spot that so could be wrong... Have your tried swapping cartridges out?
     
  3. Jashanjeet Singh

    Jashanjeet Singh New Member

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    Mar 8, 2019
    Asia
    thanks Martin for the reply
    i checked the expiry date on the bottles and they're not expired yet. i've swapped the ink bottles but the error still remains, like i said earlier the mimaki engineer couldn't rectify this issue, so i thought that i'd post here and may be i can get some help. thanks again
     
  4. Jashanjeet Singh

    Jashanjeet Singh New Member

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    Mar 8, 2019
    Asia
    Bump
     
  5. Susan Stewart

    Susan Stewart Member

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    Mar 1, 2018
    Indiana
    I have a Mimaki, but it's a different model.(JFX200-2513) I sometimes see this message, then I fill the subtank. I don't know if this is an option for your machine or not, but I thought I would throw it out there anyways. I hit the Function button. Then scroll down to Maintenance, hit enter. Then scroll down to subtank, chose which one you want to fill up, hit enter. Then it says execute, hit enter, and that fills up the subtank and supplies the machine with ink.
     
    • Like Like x 1
  6. Jashanjeet Singh

    Jashanjeet Singh New Member

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    Mar 8, 2019
    Asia
    Thanks Susan for the reply, yes i've tried filling up the subtank and it shows same error while filling up and after that it runs for sometime and the same error pos up and the thing is that only Cyan and Yellow show this error
     
  7. lubo1972

    lubo1972 Member

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    Oct 29, 2012
    Bulgaria
    We had same problem with UJF3042MKII. Tech replace something under the bottle and error disapears. I think it was something like damper.
     
  8. lubo1972

    lubo1972 Member

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    Oct 29, 2012
    Bulgaria
    We had same problem with our UJF with LUS120 inks in bottles. Tech change something like damper inside under the bottle. Error disapears.
     
  9. L.D

    L.D Member

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    Jan 19, 2018
    Atlanta
    Are you getting 61A and 61B errors? Have you tried running “Overflow” in the maintenance menu? Also, I would verify that the float sensors on the ink supply tanks are working properly. The sub tanks above the printheads have built in filters and sensors so verify they are not saturated with ink. You may want to verify negative and positive pressures are set to the recommended settings.
     
  10. Jashanjeet Singh

    Jashanjeet Singh New Member

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    Mar 8, 2019
    Asia
    Thanks lubo1972 and L.D for your replies
    As for the machine, Mimaki india took the machine to their warehouse (after i threatened them wth legal action) for further testing as to why this error keep popping up even after numerous tech visits failed to resolve it and meanwhile they installed another demo machine at my office so that i could continue my work until the error is 100% rectified on my machine and they've asked for a months time to find and resolve this error or else they'd have to replace my machine wth a new one.
    And yes L.D i was getting 61A and 61B errors but i didn't try running overflow in the maintenance menu but i did try to fill ink from menu & it'd give same error during filling up but would also run for sometime without any error after that.
    I am also waiting for a in depth report from mimaki as to what was the reason behind this error..
    and thanks again for your help guys.
     
  11. redmoon73

    redmoon73 New Member

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    Jun 27, 2015
    Beaumont
    Hi Jashanjeet

    I am having the same issue , did you ever find out the problem?
     
  12. zopylote

    zopylote Member

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    Oct 2, 2011
    Katy, Tx
    any update abut the solution?
     
  13. TA04

    TA04 Member

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    Feb 28, 2015
    Switzerland
    Hey! "Supply ink" mean in the subtank dont have ink. The question ist why... Maybe the machine had a overflow and this make damage the subtank.
    Pleas check in the machine information which error the machine had at last days. You can check too the waste pump in test menu if all is correctly.
    Check this two point pleas.
     
  14. hand851

    hand851 Roland Mutoh & Mimaki inks digiprint-parts.com

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    Nov 22, 2010
    Columbus, Ohio
    Is there any error message with the supply ink message?
    Check your positive and negative air.
     
  15. IPreferPC

    IPreferPC New Member

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    Jun 14, 2018
    Melbourne
    I'm in at work just now to do routine maintenance in times of covid. The printer was in a crashed state 'pump sensor fail'. I restarted, did a nozzle check, and barely a single one fired. Turned machine off, back on, then I got this fill ink error. Trying the overflow now.... Fill ink only gives the same error (61b)

    Overflow has finished and nothing's changed. Still says' supply ink: Y

    Ucjv300-160
     
  16. Print Master 03

    Print Master 03 New Member

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    Apr 14, 2020
    Украина
    Try returnt this printer to dealer :) I mean you cant solve this problem and you need ask help from Service Mimaki. Last printer Mimaki not good I advice you see to Roland side.
     
  17. IPreferPC

    IPreferPC New Member

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    Jun 14, 2018
    Melbourne
    The error went away after a restart, and then performed perfectly since... Maybe a brain ****? We'll see. Otherwise, it's an impeccable printer. We've had it too long to return now anyway
     
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