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Mutoh 1304 "NOT ORIGINAL INK" message

Jthompson Designs

Jthompson Designs

New Member
Looking for help with my Mutoh 1304, I replaced two of the 4 ink ID boards, other two look fine, I kept having issues where the printer would error "NOT ORIGINAL INK" after removing the cartridge and replacing it a few times it would go away. I found there were pins that were bent on two of the boards, after replacing the message does not go away no matter what I do. Any help would be appreciated. I do run best jet bulk inks. This started happening after a banner run of 15 banners, the next day I turned the machine on and since then the machine has been down with the issue.

I have heard there is a bypass to the smart cards but not sure or who to talk with to eliminate this issue.
 
G

GTSTech_1

New Member
Have you tried a different Jet Best Cart? Perhaps the issue is with the chip on the cart. I would try a OEM ink cart to see if you get the same error, also clean the chip on the Jet Best with rubbing alcohol.

Just my .02
 
Jthompson Designs

Jthompson Designs

New Member
GTSTech_1 said:
Have you tried a different Jet Best Cart? Perhaps the issue is with the chip on the cart. I would try a OEM ink cart to see if you get the same error, also clean the chip on the Jet Best with rubbing alcohol.

Just my .02
Click to expand...
I have tried new cartridges without any luck, unfortunately, I do not have any OEM ink. I have clean all contacts with alcohol.
 
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