Mutoh and Flexi "Cannot Open Port"

[daenterpri]

Seems like every time I throw more than 1 print job in my queue, I have to reset that InterCon SEH box that connects the Mutoh to my computer. Sometimes I also have to reset Flexi PhotoPrint 10 to get it to let me send the file to the printer again.

Any ideas on how I can be rid of this communication issue?

 

[CS-SignSupply]

Is Connect via TCP/IP in the Preferences>Tools>RipPrint checked?

Do you have to reset IP of the SEH?

 

[daenterpri]

Is Connect via TCP/IP in the Preferences>Tools>RipPrint checked?

Do you have to reset IP of the SEH?

Hello! I'm sorry I did not reply earlier. I thought this had been fixed, but I am still having problems. I believe it is checked, and I know that I at least have to reset the SEH box and maybe even the printer before it will start working again. Definitely a pain!

 

[CS-SignSupply]

Is your computer directly connected to the SEH or is there a hub or switch involved?

 

[daenterpri]

It's directly connected with a crossover cat-5 cable.

I just got it back up and running. I believe these are the steps I took to get it to finally talk again

1. reset the SEH box
2. reset the printer
3. refreshed the SEH software
4. reset Flexi PhotoPrint
5. Reset the SEH box

 

[daenterpri]

Reminds me of the days when I used PC's, and I had to do a million steps to get anything to talk. Oh wait, I am using a PC

 

[daenterpri]

Any ideas? I would like to start doing large queues, and right now I can't

 

[sunbelt]

REset

Turn off printer.
Restart Computer.
Turn on Printer.

that always works for us

 

[MatthewTimothy]

Turn off printer.
Restart Computer.
Turn on Printer.

that always works for us

i think he is requesting for a solution to prevent from him already having to do that..

 

[randya]

It's directly connected with a crossover cat-5 cable.

Does this spec a cross over or standard cat 5?