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Mutoh Error List

Discussion in 'Mutoh' started by InnovativeKS, Dec 11, 2009.

  1. InnovativeKS

    InnovativeKS Member

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    Mar 26, 2007
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    Can it get any worse, it started with the error 074 code and now I get CPU ERROR [35] on power up. What next?
     
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  2. InnovativeKS

    InnovativeKS Member

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    Any thought????
     
  3. InnovativeKS

    InnovativeKS Member

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    Does anyone know what the CPU ERROR [35] is or means???
     
  4. rambo555

    rambo555 Member

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    Contact Randy at Mutoh. The main number is 480-968-7772
     
  5. bayshorecreations

    bayshorecreations Very Active Member

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    Ditto on the contacting Randy thing. He is a Mutoh God!
    I will look up the error in my book when I get back to the shop.
     
  6. Headhunterx

    Headhunterx Member

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    I had that happen on a FalconII and the motherboard took a Dump!! I hope for you that is not the case.

    Richard
     
  7. InnovativeKS

    InnovativeKS Member

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    Any more info on any of these errors, and what is Randy's last name there are like 3 that work at Mutoh?
     
  8. SE SignSupply

    SE SignSupply Member

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    Apex, NC
    Randy Anderson,

    CPU errors tend to be expensive. I do know on the very first VJ1204's CPU errors would happen randomly in the printing operation. Mutoh updated the firmware and the issues were resolved. I would talk to Randy but the first thing I would do is update the firmware, past that, you may be looking at a new main board.

    Ryan
     
  9. Compilla

    Compilla Active Member

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    Is it a 1604 or a 1614 VJ Printer ?

    Does the error say E00xxx before CPU [35]?
     
  10. InnovativeKS

    InnovativeKS Member

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    1604 and just CPU ERROR [35] on power up first thing
     
  11. InnovativeKS

    InnovativeKS Member

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    Does anyone repair these boards or need an extra chip set of memory for one? Make them a sweet deal on the memory
     
  12. Compilla

    Compilla Active Member

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    I could not find that error message.
    Can you get the printer on firmware mode? If so, I will reload the firmware.
     
  13. randya

    randya Very Active Member

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    CPU ERROR [35] is a checksum error.

    This usually means either the memory or motherboard has an issue.
     
  14. InnovativeKS

    InnovativeKS Member

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    It will not allow me to get to the firmware version. It is completely locked up.
     
  15. randya

    randya Very Active Member

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    Apr 6, 2007
    Arizona
    To access Firmware download mode on the ValueJet Printer, press and hold the Left arrow during power ON.

    See if this works.


    If not unplug the printer for half an hour or so and see if it starts up.

    Power surge?
     
  16. InnovativeKS

    InnovativeKS Member

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    Will try when I get back to the shop. No power surges. The tech at Gregory had me do a test last week on the carriage servo motor and it failed at the end of that test. Then I got the CPU ERROR, and nothing since.
     
  17. InnovativeKS

    InnovativeKS Member

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    Holding the left button does nothing, still CPU ERROR.
     
  18. Compilla

    Compilla Active Member

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    It seems like the mother board bite the dust.

    Have you tried resetting the DIMM on the MoBo ?
    See if Mutoh gives you the spects for a new DIMM and see if you can get a replacement locally.

    Buying more RAM should be cheaper than buying new mother board.
     
    Last edited: Dec 14, 2009
  19. InnovativeKS

    InnovativeKS Member

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    No, what is that and how.
     
  20. Compilla

    Compilla Active Member

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    Remove the back cover off>locate the mother board> locate the RAM or DIMM
    pull the 2 clips that hold it in place. Clean the contacts, put it back the same way .
     
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