Alexander Walker
New Member
Hi Everyone,
I am having trouble with a Mutoh RockHopper38!
I previously saw the printer work around 2months ago once purchasing but when installing it at my house I came across multiple issues with the printer.
STATUS:
Printer turns on and boots up correctly.
Inks are installed and have a decent amount of the cartridge left.
PROBLEM: Once trying to print a test page or nozzle check nothing is printed on the media but the printing action works with no inks sent through to the media.
I have recently spoke to multiple people over the phone and have come to no resolution on the situation except ideas on what it could be.
IDEA 1: Printer Head is Clogged.
IDEA 2: There are faulty electronics within the printer.
If anyone has come across this issue or can help in anyway I'd be greatly appreciated as I really have lost time and money trying to get a Eco Solvent printer to expand my small business.
Many thanks,
Alex
I am having trouble with a Mutoh RockHopper38!
I previously saw the printer work around 2months ago once purchasing but when installing it at my house I came across multiple issues with the printer.
STATUS:
Printer turns on and boots up correctly.
Inks are installed and have a decent amount of the cartridge left.
PROBLEM: Once trying to print a test page or nozzle check nothing is printed on the media but the printing action works with no inks sent through to the media.
I have recently spoke to multiple people over the phone and have come to no resolution on the situation except ideas on what it could be.
IDEA 1: Printer Head is Clogged.
IDEA 2: There are faulty electronics within the printer.
If anyone has come across this issue or can help in anyway I'd be greatly appreciated as I really have lost time and money trying to get a Eco Solvent printer to expand my small business.
Many thanks,
Alex