Mutoh Value Jet Conneciton Thru Serial Port

[jaylem]

The USB port was damaged and we are trying to connect thru the serial port. We are using a serial port adapter from the USB on the host side. We are using Flexi production manager. I understand that when the plotter was set up to communicate thru USB the serial port was disabled. How do I enable the serial port or disable the USB port on the plotter?

 

[Solventinkjet]

The only ports that ValueJets have are USB and Ethernet. If your machine has a serial port it must be a different model. What is your exact model so we can help you better?

 

[jaylem]

The USB port was damaged and we are trying to connect thru the serial port. We are using a serial port adapter from the USB on the host side. We are using Flexi production manager. I understand that when the plotter was set up to communicate thru USB the serial port was disabled. How do I enable the serial port or disable the USB port on the plotter?

Errrrr.....not value jet...value cut...

 

[Solventinkjet]

Usually with a USB to serial adapter you need to choose one of the COM ports. Also, some brands of adapter work better than others for some reason. I have not used that cutter yet but I have used Belkin brand adapters on other machines and they never fail me. Also, you could probably find someone to fix the USB connection for you. I use a local music equipment repair guy for stuff like that.

 

[Joe House]

Make sure that you're using the right cable. There are about 3 different "standard" wiring patterns for a serial cable. If one came with the plotter, you'll need to use that one. If not, see if you can get one through your Mutoh dealer.

 

[jaylem]

Usually with a USB to serial adapter you need to choose one of the COM ports. Also, some brands of adapter work better than others for some reason. I have not used that cutter yet but I have used Belkin brand adapters on other machines and they never fail me. Also, you could probably find someone to fix the USB connection for you. I use a local music equipment repair guy for stuff like that.

the usb is soldered to control board $400 for complete assy...Otherwise, like you said, someone proficient in soldering computer boards to replace USB. The mutoh cutter is a private label machine built by GCC. It's a jaguar from what I've been told.

 

[Solventinkjet]

It's a jaguar from what I've been told.

It is indeed.

 

[Eric Butler]

I am experiencing this exact same problem right now. I have my Value Cut 600 attached with a Serial to USB adapter. It worked for a few days but now I just get a file error when I send the cut file. Any suggestions would be appreciated.

 

[Eric Butler]

The cuter will take a job with 4 decals, cut and do everything it's supposed to. When I send the same job with 48 decals I get a "AAS FILE COMMAND ERROR"