Mutoh VJ1614 Not clearing data after cancelled print

[Treloen]

Hi everyone. I was recently running some 3.3 x 1.55m banners on my Mutoh VJ1614. One of them went wrong, so I pressed cancel to stop the print, which it did, but the data light stayed flashing and the print started again from the beginning. I turned the printer off and on (front panel and mains), but the print restarted yet again. I ended up running the print as it was to get it out of the way. I couldn't cancel on the rip (Flexisign), as all of the data had already been sent to the printer. Smaller prints cancel fine just by pressing Cancel button on the printer. Has anyone else had this problem, and is there a way around it?

 

[azmaestro]

Unplug all power cords to the printer, wait 15 minutes and plug back in.

 

[Treloen]

Unplug all power cords to the printer, wait 15 minutes and plug back in.

Thanks azmaestro. I'll give that a try if it happens again.

 

[GAC05]

I think if the blue light is flashing it is most likely still getting print data from the computer.
Maybe close down Flexi and the Program Manager if it is running separate. Could be holding it in a queue depending on how Flexi is talking to the printer.

wayne k
guam usa

 

[0igo]

If you go and cancel on the printer you need to press abort on the computer..to do this right click on the job you are printing and click abort. Then it will understand it needs to cancel. If you don'thit abort it printer will print a bit more and then cancel.

 

[Treloen]

Thanks for the replies. The PC had already sent all of the data to the printer, so there wasn't any data left in Flexisign to cancel. I've not printed anything that big since, and all of the usual day to day printing isn't giving any problems when cancelling on the printer. I'll try the pulling the plug option with one of the large files some time when I can leave the printer not doing anything for a while, then report back.