laxpinnies
New Member
Does anyone know a good mimaki tech in the DC/MD/VA area?
Need service for a banding/ink dropout issue on a Mimaki JV-300.
Need service for a banding/ink dropout issue on a Mimaki JV-300.
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Need a Mimaki Tech
- Thread starter laxpinnies
- Start date
Solventinkjet
DIY Printer Fixing Guide
Are you not in warranty still? These machines came out less than a year ago, it should still be under warranty.
laxpinnies
New Member
Not using Mimaki ink, was told that it voids the Mimaki warranty.
Gary Wiant
New Member
If you have to pay for a technician to fix your printer your going to spend way more than you saved by running third party inks.
Just came across this:
"It is correct that the use of 3rd party inks does not automatically void your warranty here in the USA because of the Magnusson-Moss Warranty Act and the Sherman Anti-Trust Act."
And if it is proven that the 3rd party ink caused the problem the Ink company you use should have a warranty to cover that, mine does.
"It is correct that the use of 3rd party inks does not automatically void your warranty here in the USA because of the Magnusson-Moss Warranty Act and the Sherman Anti-Trust Act."
And if it is proven that the 3rd party ink caused the problem the Ink company you use should have a warranty to cover that, mine does.
Solventinkjet
DIY Printer Fixing Guide
Once you put 3rd party ink in your machine, all Mimaki has to do is say that the ink is the problem and then they don't have to send you a print head or any other ink related parts on warranty. They would still be responsible for motors, and electrical boards as they are not affected by the ink. Your head clogged within the first year? All Mimaki has to do is say is, the majority of our users do not get clogged heads within the first year when using our inks. This customer is not, therefor it must be the ink. You would have to bring them to court to get them to reverse their decision which is not going to be worth the time and money and you might still lose. Also, if you modify the machine from it's original factory spec by putting a 3rd party bulk cartridge system on there, it voids the warranty as well as the equipment was not made by Mimaki. So yes, they do have to honor the warranty when you use 3rd party inks but as soon as they say the ink or bulk system is causing the problem, you are done.
laxpinnies
New Member
We go through enough ink that, using 3rd party has saved us more than the price of the printer.
Talked to Mimaki, still under warranty. We will see how it goes...
Gary Wiant
New Member
That's Great, I've been quoted 3rd party inks at only a few bucks ( Maybe $10 at the most ) a cartridge cheaper than OEM. To me it's worth knowing that if something goes wrong it won't be a battle between Mimaki stating that the 3rd party inks caused the issue and the Ink Mfg. stating that the issue is with the printer.
Good Luck
Good Luck
dmfahie
New Member
Agreed Gary. Charge a bit more (or what should be charged). I run only OEM ink.
Gary Wiant
New Member
Yep plus if I agreed to use OEM Iinks I was given an additional year warranty so that adds another about an additional $3450
any update OP? I have only used factory inks and am getting banding as well. ran all the calibration processes and still there. multiple nozzle washes, hard and soft cleanings, discharge and wash, and finally ink fill ups and its still there. I am reduced to 16 pass death and its killing our efficiency. any help would be very much appreciated guys!
MikePro
New Member
I'll take $$$ over luck anyday:
pays to shop for options...
when I was running my JV3, Fellers/AdvantageGS/Grimco all supplied me OEM ink at ~$110 per cartridge... and that was after I beat them up on pricing, catalog was $120something at the time.
I switched to Bordeaux 3rd party inks, at $59 per cartridge, nearly 2 years into owning the printer.
ran the printer, without issue, for 6 years on 3rd party inks... amounting to approx. $55,000 in savings. (assuming an average of 2 sets of ink per month, which I ran more-than most of the time)
My printer, brand-new, was maybe $30k.
No wonder they will do whatever they can to keep you running "OEM".
Granted, my shop is small potatoes compared to the bigger-fish out there but I would have spent over a hundred thousand dollars in ink half a decade. what do you think it actually costs them to produce?
Gary Wiant
New Member
I'll stay OEM, If I have an issue I know it is Mimaki and not a run around between Mimaki & the 3rd Party Ink, and in the end I don't pay for the ink my customers do, and I have peace of mind that the inks will last and no issues if the 3rd party changes any formulations.
RupestreTandil
New Member
Sample
Can you attach a picture of the ink dropout issue? I´m pretty shure that with mimaki inks it would be just the same...
Can you attach a picture of the ink dropout issue? I´m pretty shure that with mimaki inks it would be just the same...
gabagoo
New Member
I pay $50 for a 1/2 litre bottle of Bestjet...that is a pretty large savings and since switching over I have never needed to run print adjustments. I can't tell for sure but I do think that this particular brand of ink is a little more gummy and needs slightly more cleaning than OEM ink.
