Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New windows update causes problems with fonts

Discussion in 'Fonts and Typography' started by Joe Diaz, Dec 14, 2012.

  1. Joe Diaz

    Joe Diaz Very Active Member

    If you have been using Corel, Quark, I think some Adobe programs, and I've heard some MS programs too, and you have noticed that some of your fonts aren't displaying properly, it's most likely due to the newest Windows Update.

    Here are a few links explaining it:


    I won't tell you what to do on your computer, but we remedied the problem by uninstalling the updates as suggested on the above links.
  2. Joe Diaz

    Joe Diaz Very Active Member

    Oops noticed someone else posted this under the flexi forum of this site. It effects more than just flexi, so if you are having font problems in any program check to see if this is the issue.
  3. Ursta Graphics

    Ursta Graphics Member

    Feb 17, 2005
    Hermitage, Pa
    I have been having problems in Signlab with fonts not showing up in the pool that show they are installed in windows... wonder if its the same problem?
  4. Techman

    Techman Major Contributor

    Jun 24, 2003
    yes it is the same problem.
    You have to remove the latest update.
    And then turn off auto update in windows to prevent any further problems with updates.
  5. phototec

    phototec Very Active Member

    May 23, 2008

    Techman, do you think MS is aware of this issue and working on it?

    Maybe fixing it in the NEXT update?

    Anyone let them know about it?
  6. SignBurst PCs

    SignBurst PCs Very Active Member

    I wouldn't advise turning off the updates. You can uninstall the single offending update and "hide" the update so it doesn't get installed again. I know that Curtis and I have a philosophical difference of opinion here, but I thought that I would mention that you don't have to stop automatic updates to prevent the offending updating from installing again in the future. I have been helping folks do this all morning.
  7. phototec

    phototec Very Active Member

    May 23, 2008
    Casey, do you mind posting your suggested fix to this FONT issure, for us who are not all that savey on doing this?

  8. J Hill Designs

    J Hill Designs Major Contributor

    Sep 24, 2004
    read the flexi font issue thread
  9. SignBurst PCs

    SignBurst PCs Very Active Member

    Win 7:

    Start > All Programs > Windows Update
    Click on View Update History
    Click on Installed Updates
    Find Update labeled KB2753842, right-click it and unistall it. It should prompt you for a restart, go ahead.

    After restart, Start > All Programs > Windows Update
    You should now see it (KB2753842) in the list of Important Updates to be installed, right-click it and Hide it

    You should be good to go. It shouldn't install again.

    Win XP is very similar, but you uninstall the update in Add and Remove Programs. You can Hide the update in Windows Update (Internet Explorer). The exact steps are a tad bit different, but the process is the same.
  10. Joe Diaz

    Joe Diaz Very Active Member

    The weird thing is when we restarted after uninstalling the update in question, then attempted to hide KB2753842, as suggested by others, KB2753842 was nowhere to be found. SO I couldn't hide it. I wonder if MS took down the update so it doesn't accidentally install on systems that haven't been hit yet?
  11. slappy

    slappy Very Active Member

    May 31, 2005
    glad i didn't update last night then :smile: Been smooth all day:corndog:
  12. SignBurst PCs

    SignBurst PCs Very Active Member

    That may be. It was there this morning as I helped several folks with the process, but I have no doubt that it will be pulled.
  13. David40

    David40 Member

    Jun 6, 2012
    I have a similar problem but it's on an XP machine I have not done any Windows Updates on in two years. In Flexi the fonts don't display when typed, and in Illustrator the Adobe fonts are missing completely from the Fonts List. The only thing I updated was my Free version of AVG anti-virus from 2012 to 2013. Could it be the AVG Update deals with the same security issue as the Windows Update in question??
  14. Bobby H

    Bobby H Very Active Member

    Feb 4, 2005
    Lawton, OK
    Bumping this thread a couple weeks later.

    Does anyone know if Microsoft has fixed that one update that caused all the Postscript Type 1 font issues? Microsoft still seems to be pushing that update out to users, along with other updates.
  15. idsignsil

    idsignsil Member

    Oct 30, 2010
    Springfield, IL
    Bobby, I believe there was another thread stating that it had been fixed. I have not updated yet, I was waiting for someone one here to try it and see if it is truly fixed.
  16. neato

    neato Very Active Member

    May 16, 2003
    Henderson, IL
    Just an update: I just bought a new computer and that update was made for me on Jan 7. I'm having no issues with my fonts from it. It must have been patched.
  17. James Burke

    James Burke Being a grandpa is more fun than working

    Jan 2, 2010
    Mitten State
    My Windows just updated earlier this week and I noticed that my OT fonts came back...so far, so good.

  18. David40

    David40 Member

    Jun 6, 2012
    Still no fix for AVG in Win XP. AVG says they are unable to determine why Upgrading from their 2012 to 2013 version causes the same problem. Looks like I am stuck with version 2012 or switching to a different virus software.

Share This Page