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Discussion in 'New Member Introductions' started by signed off, Mar 13, 2009.

  1. signed off

    signed off me

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    Apr 2, 2008
    hamilton
    Hi all, just jumping on for the first time, we are from the cold cold cold place they call Canada. Husband has been in the sign industry for 30 years opened his own company 15 years ago and I joined him 10 years ago. It is easier to say the only thing we don't do is Neon and Wood engraved signs. everything else is in house. vinyl, digital, embroidery, heat press, hand paint etc.

    Thought I would just pass on a customer phone call I received today. New Client calls and wants a quote on a sign, gives me the size and says it is to light up. I respond with "is the box already there or do we need to make the whole thing'. Client responds "you don't understand I need a sign that lights up" (checked the date it is not April 1st) So I explained is this a building he is moving into that already has a sign over the door or across the front that has lights and he only needs the lettering or graphics done or is there nothing there and we would need to make the whole thing. client responds "you don't understnad there is no sign on the building it is out near the road and it has lights. AHHH I was getting somewhere, so I thought. I asked him if there is any Plexi or Lexan in the sign that needs to come down and be changed or does he need new pieces. Client responds " I don't think you know what you are talking about" so I pass him off to my husband (again checking the date to see if this was some kind of a joke) My husband spent about 10 minutes on the phone repeating everything I had just said and than the look on his face just went blank and he said I think I will have to come and see it. After getting off the phone and saying the client has also told him he didn't think my husband knew what he was talking about the client said "It's like the Santa Claus signs with the light in it" We have no idea what this guy means so on his travels this weekend my husband is going to swing by, just to find out what it means.
    Friday the 13th and a full moon??
    :Canada:
     
    Tags:
  2. Shovelhead

    Shovelhead Major Contributor

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    :Welcome: from New York
     
  3. cleanmywound

    cleanmywound Member

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    Dec 20, 2007
    Welcome from s.e. michigan!
     
  4. Gino

    Gino Premium Subscriber

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    Jun 7, 2006
    PA
    Welcome from Pennsylvania.....................



    ...... and a good story. Tell him you don't know what he means.... you're Jewish and don't understand the Santa Claus thing. :clapping:






    .
     
  5. BobM

    BobM Very Active Member

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    May 31, 2008
    Cape Cod
    Welcome from Cape Cod. Maybe your customer is home but "the lights aren't on".
     
  6. TheProfessor

    TheProfessor Member

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    Oct 28, 2008
    welcome from Maryland! maybe your customer wants some sort of molded plastic with an internal bulb... but that doesnt really make sense... from what I got out of reading your post, he probably does in fact need a plexi insert piece for a double sided light-up pylon sign... good luck :)
     
  7. Pro Image

    Pro Image Major Contributor

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    Howdee from VA...............
     
  8. jscarl

    jscarl Very Active Member

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    Apr 21, 2003
    HAHAHAHAGood one Welcome from mid Michigan, U S A.
     
  9. Blazingsun

    Blazingsun Active Member

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    Feb 27, 2005
    :ROFLMAO::ROFLMAO::ROFLMAO:
     
  10. Doug Pulver

    Doug Pulver Member

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    Oct 14, 2008
    Hello and Welcome to Signs101, from Florida.
     
  11. RavenTecGraphics

    RavenTecGraphics New Member

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    Mar 9, 2009
    hello and welcome!

    it never ceases to amaze me how many people expect their minds to be read :p
     
  12. Budsoda

    Budsoda New Member

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    Mar 8, 2007
    Welcome from Indiana
     
  13. The Big Squeegee

    The Big Squeegee Major Contributor

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    Oct 10, 2005
    Lawton, OK, USA
    Welcome from OK USA

    There seems to be a bad connection between the customers brain and yours. I think you'll find it close to his. Very close!

    Good luck!
     
  14. ddarlak

    ddarlak Trump Hater

    welcome from across the ditch.

    sounds just like a customer you don't want....

    imagine trying to get paid!!!
     
  15. imagesigns

    imagesigns New Member

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    Feb 23, 2009
    Welcome from Ohio
     
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