signchick2002
New Member
Good afternoon Sign Gurus!
I am having a weird anomoly since installing Omega 7.0 onto my new computer with windows 11 pro. When we output a selected part of a job (shift + f11) to plot, it is bringing the entire job area with it. Not all the other shapes, just the outside parameters with a tiny little shape in the middle (the thing I exported). When we hit reduce frame in plot (spacebar) it has the shape outputted, and then a ton of panels to incorporate the job space. The only workaround we have found is to copy and paste the shape we want to cut into a new page so it is the only item, and then output that. In Plot, it still opens with an oversized frame, but when we hit reduce frame it brings it to just the shape like normal. I thought it might be windows 11 but I have confirmed that isnt what is the issue. Working with a 4.0 dongle, 7.0 dongle and envision 375. Could it be as simple as reinstalling everything in the right order, the usb to paralell patch, or something else I missed? I am pretty savvy with this stuff having been working with gerber since my first supersprint, but this one has me stumped. I have tried reinstalling the plotter, but I have not tried a full uninstall of everything. Hoping someone else has encountered this, looking to avoid what is apparently an $80 phone call for what we can workaround now, but I would like to get it working correctly at some point! Thanks for any insight anyone can offer!
I am having a weird anomoly since installing Omega 7.0 onto my new computer with windows 11 pro. When we output a selected part of a job (shift + f11) to plot, it is bringing the entire job area with it. Not all the other shapes, just the outside parameters with a tiny little shape in the middle (the thing I exported). When we hit reduce frame in plot (spacebar) it has the shape outputted, and then a ton of panels to incorporate the job space. The only workaround we have found is to copy and paste the shape we want to cut into a new page so it is the only item, and then output that. In Plot, it still opens with an oversized frame, but when we hit reduce frame it brings it to just the shape like normal. I thought it might be windows 11 but I have confirmed that isnt what is the issue. Working with a 4.0 dongle, 7.0 dongle and envision 375. Could it be as simple as reinstalling everything in the right order, the usb to paralell patch, or something else I missed? I am pretty savvy with this stuff having been working with gerber since my first supersprint, but this one has me stumped. I have tried reinstalling the plotter, but I have not tried a full uninstall of everything. Hoping someone else has encountered this, looking to avoid what is apparently an $80 phone call for what we can workaround now, but I would like to get it working correctly at some point! Thanks for any insight anyone can offer!