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Onyx Thrive 11.1.2 - Recalibrating A Profile / Just Crashes After Swatch Scans

Discussion in 'Digital Printing' started by djhotwheel, Mar 31, 2020.

  1. djhotwheel

    djhotwheel New Member

    14
    0
    1
    Jan 27, 2009
    West Suburbs of Chicago
    Trying to balance our color better on profiles. Loading Media Manger, Recalibrate...

    Pick Printer / Pick Inks / Pick Media Settings...
    Print Sample Swatches for scanning...
    Scan all the swatches and linearization tables appear with info. Once I press build.... CRASH!

    Any clue why this is happening?
     
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  2. Pauly

    Pauly Colour Guru

    763
    124
    43
    Feb 14, 2016
    Melbourne
    strange issue.

    does this happen with your other printers or media you try read?
    if so, i'd back up onyx, save all your profiles and keep notes of your settings. (just in case anything does go wrong) and repair onyx, By clicking on the software installer. should have a repair option.
     
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