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Optimizer ink sensor on HP Latex 365

javagod

javagod

Manager
Hi all, big Signs 101 fan.

I've got a HP Latex 365 that has been determined to have a bad chip reader in the Optimizer ink slot. I opened the side up and it looks straight forward enough to replace. I am out of warranty and have serviced my other HP equipment in the past. Part number is B4H70-67137. Has anyone changed a sensor? Easy as it looks?

Dan Purcell
Purcell Printing and Signs
 
balstestrat

balstestrat

Problem Solver
Take a picture of the calibration code from the new one.
Remove old, plug in new. Very simple. Introduce new PIP calibration value in diagnostics.
 
javagod

javagod

Manager
Does the diagnostic pop up automatically after you replace it and enter it then or do you go into diagnostic in menu after install?
 
javagod

javagod

Manager
Is the diagnostic in the service menu? When I'm in it I see
1. Service Utilities
2. Image quality
3. Reset Life counters
4.Service calibrations
 
javagod

javagod

Manager
I did figure how to boot into diagnostic mode. The service code was 3174 and to get into service boot mode was 5494. I worked my way to ink level sensor and ran diagnostics. Everything passed but I know I have an issue. When I replace the sensor will I be prompted to put in the new sensor code then because it's new?
 
balstestrat

balstestrat

Problem Solver
You run 3.4.2 Ink level sensor calibration, to introduce the new sensor calibration values.
It will work with the old values but it might not count the ink cartridge usage correctly with the wrong calibration values.

You will NOT be prompted to do anything just by replacing the part.
 
Rameez

Rameez

New Member
hp800w 01 ink pressure sensor white not present
system error 0022-0010-0102

Got this error today when I woke up the machine.

How can I resolve this. ?

Need help
 
Rameez

Rameez

New Member
There was an ink issue with a white lot of white ink was leaked they came and checked but the lines were good. they had no clue from where the ink was leaking.
 
balstestrat

balstestrat

Problem Solver
Rameez said:
There was an ink issue with a white lot of white ink was leaked they came and checked but the lines were good. they had no clue from where the ink was leaking.
Click to expand...
Usually it leaks from so called IT connectors just on top of the white pressure sensors. Soo it is extremely easy to figure out.

If you remove the right end cover and take a picture from behind I can point out any leaks for you quite easily.

Obviously you could also just be having a issue with the sensor but I doubt it.
 
Rameez

Rameez

New Member
balstestrat said:
Usually it leaks from so called IT connectors just on top of the white pressure sensors. Soo it is extremely easy to figure out.

If you remove the right end cover and take a picture from behind I can point out any leaks for you quite easily.

Obviously you could also just be having a issue with the sensor but I doubt it.
Click to expand...
I opened the case with HP since these issues start happening whey they recently replace the lines and all.
 
Rameez

Rameez

New Member
balstestrat said:
Usually it leaks from so called IT connectors just on top of the white pressure sensors. Soo it is extremely easy to figure out.

If you remove the right end cover and take a picture from behind I can point out any leaks for you quite easily.

Obviously you could also just be having a issue with the sensor but I doubt it.
Click to expand...
ENHANCEMENT KIT QUALIFICATIONS
Got this from HP
 
balstestrat

balstestrat

Problem Solver
Rameez said:
Hi The enhancement kit thing is done now I got this Rack motor issue. any idea where I can get "YOU21-67007 Rack Engage Motor Hp" this part from?
Click to expand...

The HP Parts Store | HP Computer Parts | HP Printer Parts

Official HP site for genuine HP parts and Compaq parts. Search through thousands of replacement parts for HP printers, and HP and Compaq computers.
parts.hp.com

But are you sure that is the issue? It moves okay back and forth and tried with two maintenance cartridges?
 
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