bigkahuna_305
New Member
My old pc crashed and am setting the new one up when adding my truvis sg2-300 I put the ip in and hit test and it says to have the administrator setup tcp/ip. Any help is appreciated thank you!
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Please have administrator setup tsp/ip
- Thread starter bigkahuna_305
- Start date
bigkahuna_305
New Member
i have them both matching, i checked my config and they match but it keeps saying that
in windows 10, you may need to "make the pc discoverable" in network center or make an exception or a rule in windows defender firewall. (as a test, turn off firewall and see if it works)
you may want to open a command prompt (start>run> cmd
type ping followed by the ip address of the printer, hit enter. it should send 4 pings & get 4 replies
this will only work if the ip's are in the same subnet IE: 192.169.1.106 & 102.168.1.110
you may want to open a command prompt (start>run> cmd
type ping followed by the ip address of the printer, hit enter. it should send 4 pings & get 4 replies
this will only work if the ip's are in the same subnet IE: 192.169.1.106 & 102.168.1.110
bigkahuna_305
New Member
This new pc has windows 11 pro think it's the same way I should try?
Bill DiStasio
New Member
Make sure the printer dhcp off. I had this problem with my cutter last week after moving. It was assigning a new ip address every time but it wasn't showing it on the printer. I also used the USB connection directly to the printer so I could change settings on the printer setup.
bigkahuna_305
New Member
Where would i find that setting?