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print question (i think i know the answer)

Discussion in 'Gerber' started by petepaz, Oct 29, 2008.

  1. petepaz

    petepaz Major Contributor

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    Feb 14, 2007
    NJ/NY/PA
    my gerber edge ahs a line that runs through all my prints
    down the middle of the 15" width about .008"-.010" thick
    not much but enough to ruin your decals

    print head bad right?
    can i fix it or is it a tech job?
     
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  2. Shovelhead

    Shovelhead Major Contributor

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    Dec 5, 2003
    blown pixel
     
  3. petepaz

    petepaz Major Contributor

    4,340
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    Feb 14, 2007
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    yes i did the cleaning and yeah i figured it was a pixel out but that means replace the print head correct
     
  4. Fred Weiss

    Fred Weiss Merchant Member

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    Sep 11, 2003
    Olympia, WA
    I had the same thing going on and assumed it was my printhead. A few day later, I was running a test print to get a measurement of the position of the dropout so I could work around it and it had cleared up. That was several months ago and (knock wood) it has been fine ever since.

    In my case, we had coincidentally just terminated the employee that had been running our Edge. When I examined the Edge, the first thing I noticed was that the shocks that hold up the lid were completely shot and the former employee had never told me. My guess is that he had allowed it to slam shut a few times with an intermittent connection ending up as the result. I replaced the shocks, remade every connector connection ... and all has been fine since then.

    So, although, your symptoms sound like a bad printhead, my suggestion to you would be to unplug the machine, remove the covers and remake every connection you find while also giving it a good visual inspection. You may get lucky like I did.
     
  5. petepaz

    petepaz Major Contributor

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    Feb 14, 2007
    NJ/NY/PA
    i will give that a shot fred
    thanks all
     
  6. petepaz

    petepaz Major Contributor

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    Feb 14, 2007
    NJ/NY/PA
    took it apart cleaned checked all connections
    still have line oh well
    the machine doesn't owe mw anything
    we have had it about 7 years and it has paid for itself many times over
    and continues to make money
    i guess i will be calling the service dept tomorrow
    thanks again for the tips
     
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