I used it when it was first released. It was basic. They had some updates on the design tool and provided templates by the time I stopped, but development was slow and we still couldn't build and use our own design templates. The price matrixs were somewhat easy, but hard to get it dialed into the exact pricing we wanted. I don't think I ever had a customer place an order through it, so I never got to experience an actual order process. I did place one for myself, and it seemed easy to accept the order and approve the order, but as of late 2018, I would not recommend it.