Printer won't receive design from software

[Will308decals]

Hi, I am a 17 year old who is starting my own business making decals for sports teams and making signs. I just bought a gerber edge 2 last week. I have been trying to figure out how it works but cannot. I cannot get the design from my computer software to transfer over to my printer. I use flexi 7 and when I push RIP and Print and send the design to my printer nothing happens. I push online on my gerber edge after I send the print and nothing happens. Any suggestions on what to do? The seller did not bring the original cord that connects the computer with the gerber edge so I bought a new one that uses a USB adapter. He thought that cord might be the problem and is sending the original cords to me. Do you think that might fix the problem? Thank you

 

[Joe House]

You need to use the Gerber cables. If you're using a USB to parallel adapter, is it the one from Gerber? That's the only one that will work.

Good Luck,

 

[Will308decals]

You need to use the Gerber cables. If you're using a USB to parallel adapter, is it the one from Gerber? That's the only one that will work.

Good Luck,

The cables we bought were not Gerber cables, I will wait for the Gerber cables to come in the mail and hopefully that will work. Thank you!