I have a problem with our edge every once in awhile and I am guessing it is somehow related to the file because I have to completely reset up the print file to make things work but it is starting to be a pain so I was wondering if anyone has had this problem. It will print a certain amount of colors then halfway through a random color it will make a noise and keep printing then make a noise again and when it goes to come back to the beginning it just spins as you can see in the pictures it rips the edges off the vinyl and the foil is ripped. Sometimes when it makes the noise while printing it will print a small line across the vinyl. Has anyone had this happen before?