I have a mutoh Falcon II with very similar parts, DX4 heads, Same pumps and Caps.
I'm not sure how the SP300 looks either but... I would say, Disconnect the pump from the caps, try and pull the ink through the head with a syringe. If your getting a lot of air it might be the cap..... You might be able to get the syringe from your local drug store.
Make sure the drain lines are clean!!!
If you grab the pump lines see if they are rigid. They should be soft. It is an easy rebuild. Solventinkonline.com (White flexible tubing) and some white grease..