I have a busy graphic that uses custom brushes, transparency and layer effects and some imported vector art... but no matter how I save, flatten or make smaller, they won't rip at all... in my VW. I sent one of the files to the guy I brought the printer from and it ripped and printed fine. I followed his recommendation and uninstalled, tossed all the folders, reinstalled and upgrade via restarts and it still won't work... any thing familiar to anyone?