Hmmmmm....
Language, it seems, is a bit of a lost art. Perhaps not so much in the sign industry, but in the general populace, certainly. Writing is not something a lot of people seem to take seriously anymore. The average Joe, that is. Read correspondances from average peoples of, say, the Civil War era, and much of it is melodious and artful. Just every day correspondance, mind you. Today we get, like, basically, essentially, like, ya know, huh?
There are people that write well, and not. There are people that communicate well, and not. Part of communicating well is choosing good ways of doing so. The tenor of ones message can turn on a single word. Take iSign's offering.
You can be churlish, or charitable. Add a word here or there and the entire feel changes. He chose to be churlish, and pointendly so. Such are some people's ways. Others will always jump on a bash wagon, quite predictably. Good advice given? To be sure, it was, but what is the point of harsh rebuke? Yes, I agree with you wholeheartedly that steriltech's offering was equaly abusive in its own way. Some people do take language seriously, indeed. But who benefitted from the bash?
A guy offers his excitement and enthusiasm for this industry, seeks to gain more knowledge, and he gets tossed a load of crap with a brick or two in it. What's the point? Is he clueless? Yes. Did he ask his questions deftly? No. His writing was horrendous, and it offended my sensibilities as well.
I fail to see a hanging offense in there. You can feed a man, or teach him to fish. I suppose some would say you could also bash his skull in and avoid that decision. To each his own style, I guess.