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RJ900X Activation error

Riderz Ready

New Member
Of course this happened on a Friday trying to get another RJ900C set up for a large project with a tight deadline.

We made a critical error when in a hurry and entered the wrong serial number. With that said we did receive an activation code but for the wrong serial number

Product Name: RJ-900XA
Serial Number: HB4A002196
Activation Code: 0D1110CC000014DC

The actual serial number is HB4A002195

When we go back and try to register the correct number we get a "null" error file attached. We even tried registering as a new customer but still get the same "null" error. Just hoping against hope someone has an idea or we will be forced to wait till Monday.
 

Attachments

  • Activation Screen.jpg
    Activation Screen.jpg
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chrisphilipps

Merchant Member
You have the serial number typed in wrong in the picture. It looks like you have HB40002195, charge it to HB4A002195 and it should work.
 
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