Need Help Roland BN-20 scratching noise on roll advance

[Fruv]

My BN-20 is making a scratching noise while printing as the roll advances. It's coming from the left hand side of the machine. It only does this during printing; normal advancing of the roll does not produce this sound.

 

[vondegroot]

Clearly hitting the media clamp! You need to adjust immediately, or learn to use the machine without. I never used them when I owned this machine.

Everytime that head skates across that clamp and touches it, it's a risk for head damage.

 

[Fruv]

Clearly hitting the media clamp! You need to adjust immediately, or learn to use the machine without. I never used them when I owned this machine.

Everytime that head skates across that clamp and touches it, it's a risk for head damage.

That was it, thanks.
I'm now wondering what the point of the clamp is if it gets deformed from regular use. I can't see it helping flatten problem material with it being that flimsy.

 

[Joseph44708]

Also keep the media clamp clean, that build up on ink it will start to drag on the heads

 

[Fruv]

Also keep the media clamp clean, that build up on ink it will start to drag on the heads

The buildup was presumably from the head contacting the clamp and they've both been removed.