Roland SP-540V "Printer is disconnected" but isn't

[SLECsign]

I have to complete a job and my printer started saying it was disconnected when it is not. It was just working yesterday and nothing was touched, inducing all the wiring of the ethernet cables. I don't understand what the problem could be. I was thinking possible IP address issue but i cant figure it out and i don't know enough information about it. Any thoughts?

 

[LarryB]

Have you tried to restart your computer? We had this same issue yesterday and fixed it by restarting the computer. Also wouldn't hurt to turn printer off and on.

 

[BIG EASY DOES IT]

Where do you get the error on the printer itself or on the computer when trying to print. If it's from the computer it is probably an issue with your IP not being static. So overnight something changed and the system set your printer to a new IP addresss. YOu should be able to find the address through the printers front panel and verify it is the same IP you are trying to print to from your RIP. If the error is on the printer panel then you have issues I can't address.

 

[SLECsign]

It says it on the computer while im in roland versaworks after i press the print button

 

[Red Ball]

Versa Works updated this morning.

Versa Works updated this morning. We have the same problem.
ARGH! It happened before and it was a one click fix but I don't remember what it was.
Nothing on the Roland Forum. Great! Of course, printer needs to run this weekend.

 

[Ragnabrok]

Usually changing the IP address of the printer (and matching it in VW) fixes this. You can use InterCon Net-tool (free, just google it) to change the IP adress, it will be something like 192.168.1.101, just change the last digit to soemthing else like 192.168.1.205, match it in VW and should be good to go.

 

[Northern Design]

ribbon cable

The ribbon cable from the print head circuit board and the motherboard is bad