Designs by Stacy
New Member
Hello,
I was wondering if someone could help me out.
I have a versacamm sp300v. The machine doesn't get used much since I have just relocated to a new area. When I went to use it yesterday I only have black and blue. My magenta and yellow are missing in my test print. Last night we did the powerful cleanings several times. We read on another forum to put cleaning solution in the capping station so we did that last night and let it set. This morning I tested it again and still no magenta and yellow.
Can someone tell me if I should get a syringe and try to pull the ink? The only thing I remember is that the tech had to do this but I don't know the process. Can any one suggest any information for my problem?
I would really appreciate any help.
Thank you,
Stacy
I was wondering if someone could help me out.
I have a versacamm sp300v. The machine doesn't get used much since I have just relocated to a new area. When I went to use it yesterday I only have black and blue. My magenta and yellow are missing in my test print. Last night we did the powerful cleanings several times. We read on another forum to put cleaning solution in the capping station so we did that last night and let it set. This morning I tested it again and still no magenta and yellow.
Can someone tell me if I should get a syringe and try to pull the ink? The only thing I remember is that the tech had to do this but I don't know the process. Can any one suggest any information for my problem?
I would really appreciate any help.
Thank you,
Stacy