Roland VersaCamm VP-540, randomly stops printing with "Now Processing" message

[AdmiralSigns]

My company has a Roland VP-540 and recently starting having issues regarding large prints. The job rips and starts printing as normal, but randomly the printer will stop printing in the middle of a job, and keeps displaying a "Now Processing" message on the printer screen. I'll look at Versaworks on my computer and it no longer displays an active job, as if it thinks it finished it. It displays "Status: Not connected" and have to power off the printer to get it to reconnect. I thought maybe it was a bad ethernet cable, but a change in cable didn't seem to help. The firmware is at its latest as well.

 

[Jim Hancock]

1. Try printing a different file.
2. Delete all the files in the Versaworks input and job folders.
3. You can try re-installing Versaworks.
4. If these don't work, it likely the network circuitry is starting to fail. This is a well-known issue with the mainboard on this model. Search this forum for VP-540 and network threads. There are some workarounds that may or may not work. Certainly worth trying. Good luck!