Roland VersaWorks Vs Roland AJ-1000

[SDSignGuy]

Has anyone come across Status: Not Connected in your Menu in Roland VersaWorks. I have unplugged, reset and restated both my computer, printer and versaworks, with no change. Any ideas?

 

[J Hill Designs]

had it worked in the past?

 

[SDSignGuy]

Yes. Haven't had this issue once.

 

[SDSignGuy]

help anyone ever had this issue? I am even trying to work with tech support and they are not coming up with a solution...

 

[SE SignSupply]

You do not have a connection between the printer and the computer for some reason.

If you're familiar with computers, can you "ping" the printer and get a response?

This may help...

http://www.youtube.com/user/rolanddgasupport#p/u/1/cM-srd0of0c

 

[rushworks graphics]

have you checked your ethernet cable? maybe a bad cable or bad conection??

 

[SDSignGuy]

Internet connection is good. Cable is good. Have checked the ethernet card, reset it. Seems to be some sort of reset that controls the IP address when it reboots. Still working with Tech Support to resolve.