I'm really at a loss and just need some advice from some experienced users. Forgive me if some of the lingoes I use is not the appropriate choices. I just picked up the position in Large Format when the guy that used to run the department quit for his dream job in photography. When the machine is running good I really have no issues.
Only recently did I start having issues with ink dripping onto my media. All I did was go down the list in the service menu to try and fix the issue. It was also time for yearly maintenance. I changed out the dampers, wiper blades, wiper blade cleaners, and cap tops. After doing that the dampers were kind of messed up. The o-ring on the outtake was slightly out of place. I took them off and put them in back in the way they are supposed to be.
I know that at some point I had to attempt to move the black (I was unaware of the set screw). While loosening the screws, the adapters broke. I'd just barely have pressure on them and they would snap at the connection for the dampers. I got those and replaced them. That's why I ended up having to do the BIAS/VERT HEAD ADJUST. While attempting to do the adjustment I'd start dropping dots. I'd do a manual cleaning to try and get them back.
Eventually, the head was entirely clogged and there was no shaking it back. I even attempted a head soak. At that point, I got a new head. Already this head is clogged too. I just keep cleaning and cleaning. My point is I just keep doing the same thing over and over expecting different results. In theory, it should have cleared the clogs but in the end, it only made things worse. Is there something else I might be missing here? I really need help. I'd love to be the hero of the day! Any and all advice is excepted and appreciated. If you need any further info just ask. I check back on this post regularly. TIA
