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Roland XC-540 "unconnecting": for no reason

Discussion in 'Roland' started by escortle, Jun 13, 2012.

  1. escortle

    escortle Member

    Jan 18, 2010
    Bristol, PA
    I have a couple Roland XC-540. I am having a weird issue with one of them. I'll be running a job fine, print or cut. and once the job finishes, the printer reads "Not Connected" on the front panel?

    I cannot find a cause or a solution. I unp[lug it, shutdown printer & computer, sometimes that works. I swith the port on the rtouter, that works sometimes.

    Has anyone else had this issue, and does anyone know what is causing it. I've tried Versaworks on the original XP PC, and also a brand new Windows 7 box, both giving me the same issue.

    IO need help. Let me know guys. You've saved my butt in the past...
  2. otctech

    otctech Member

    Dec 16, 2011
    We've been having an issue where they will sometimes disconnect in the middle of a job. It's been going on for months. Our IT department is blaming it on the printers and Roland is blaming it on our network. We now have a printer hooked up with a crossover cable to see if this fixes the problem (then we can determine it was the network). Just started this experiment yesterday so we don't have any conclusive results yet. Sorry I can't help more hopefully your problem isn't the same as ours because this has been going on since last fall and we still don't have a solution.
  3. J Hill Designs

    J Hill Designs Major Contributor

    Sep 24, 2004
    most likely router is giving away its IP address - set its IP out of the DHCP range and see if that helps
  4. Fatboy

    Fatboy Very Active Member

    Network related. Check your cables.
  5. NHuckaby

    NHuckaby Member

    Apr 12, 2012
    Bryan Texas
    i had the same problems and it was the network so i connected straight to the computer with a crossover cable and i have not had any problems since
  6. escortle

    escortle Member

    Jan 18, 2010
    Bristol, PA
    I have both Rolands running via crossover cable directly to their own PC. They were running fine, but then I got the "Not Connected" on the machine that was giving me the trouble to begin with. Weird.
    I'm maybe thinking the NIC on the Roland may be faulty. ?
  7. guato

    guato Member

    Jul 16, 2010
    Slovenia Europe
    Same problem here, and after replacing cable never happen again!
  8. 2B

    2B Very Active Member

    May 5, 2011
    definitely sounds like a network issue, have you tried running a straight cable from the RIP to the printer?

    Since you are running 2 printers you will need to install another port card on the machine