Rolland Xj 540 Internal Error Code 1942091

[Warhog42]

Anyone ever get this code? Fixes

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[euronymous]

Try Restarting the printer? Check firmware?
Roland Care Service & Support | Roland
Download new firmware installer from here

 

[Warhog42]

Tried that firmware up to date. Still doing it. Even had encoder strip and sensor replaced

 

[Warhog42]

Still not working.

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[warcroft]

Did you find a solution?

I have a XJ-640 with the same internal error code and it started happening about the same date you posted this.

 

[Warhog42]

I got a response from Rolland and they said firm ware out of date tried update still not working. Had grant graphics come out and they said it was the strip and sensor that determined where the carriage was. That had already been replaced so the computer board that runs that sensor is culprit from what Rolland said. Coming in tomorrow or weds. Will keep you posted. When the error came up on sheet cut it hit end wall

 

[ProPDF]

I got a response from Rolland and they said firm ware out of date tried update still not working. Had grant graphics come out and they said it was the strip and sensor that determined where the carriage was. That had already been replaced so the computer board that runs that sensor is culprit from what Rolland said. Coming in tomorrow or weds. Will keep you posted. When the error came up on sheet cut it hit end wall

If you are trying to save money here is the board for $180. Get a new sensor and strip from them too. They are too cheap to not have a spare on hand. Just order by DHL and put it in yourself....or have tech do it.
[$ 159.68] Original Roland XC-540 / XJ-640 / XJ-740 Print Carriage Board - W700311311

 

[ProPDF]

Also find out how many printing hours are on your machine. Make sure your carriage motor is in good shape as it could be time to replace it as well.

 

[Warhog42]

Also find out how many printing hours are on your machine. Make sure your carriage motor is in good shape as it could be time to replace it as well.

I just bought this machine used and they are warranty the parts and labor. And Rolland pulled service record. Motor was changed. Have new ink supply board too

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[Warhog42]

I just bought this machine used and they are warranty the parts and labor. And Rolland pulled service record. Motor was changed. Have new ink supply board too

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Thanks to info

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[warcroft]

Will keep you posted.

I got this response from a Roland dude in another thread:

"Internal Error 1942091 could be caused by a variety of factors (e.g. flushing adjustment, encoder scale/sensor issue, belt tension, etc), all of which would require dealer tech intervention. Please contact your Roland dealer to schedule service for the printer."

Belt tension is a possibility.
Our problem started after we had our scan motor replaced. So Im going to have a play with the belt tension today.