Need Help Service call 0110

[Jim Hill]

It seems like I have seen this error message before but for the life of me, I forget what it means.

I just cleaned the encoder strips and put in a new encoder sensor because my prints were coming out blurry.

Thanks for your help. Jim

 

[Solventinkjet]

It means the printer isn't receiving a reading from the encoder. Make sure the sensor is plugged in all the way. Then I would run the encoder setup and calibration in service mode. If something is really wrong, one or both of those will error out. If not, it might fix the issue. The manual says to start replacing the encoder, sensor and servo board.

 

[Jim Hancock]

Start by initializing the limit - hold left, right, up arrow keys and power on, follow the prompts. Then, as stated above, run the encoder setup and calibration in service mode. Let us know...

 

[netsol]

jim,
do you need to borrow an oscilloscope?

 

[Jim Hill]

jim,
do you need to borrow an oscilloscope?

No thanks, but I appreciate the offer.

Jim

 

[netsol]

no problem, consider it an open offer
they come in handy with that kind of problem

these days i mostly use it when a client can't understand why equipment dies when they have a power failure and the battery backup or ups comes on
it's a great visual aid, when they want to blame us for their purchasing the wrong equipment