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SignLab Upgrades • WTF?
- Thread starter Replicator
- Start date
Jackpine
New Member
Go with Signlab. It has problems but they do work with their customers that are having problems. I used version 5 for vinyl and CNC routing. It was EngraveLab Pro with 3D. When I had to get a new computer for designing and vinyl it caused a string of software upgrades from controller for the CNC, new "daughter cards" for the CNC computer, a new computer for running the CNC.....ended up around $4,000 just to do what I did with Windows98. Thanks Bill Gates!
Poconopete
New Member
Rod
New Member
Getting some good feedback
Actually, the feedback we're getting here is appreciated. If there is anyone else, then please describe your situation here, or send me a PM. Definitely state your dongle number in the PM.
For replicator, I was doing some footwork with his info this morning. As I stated the other day, the fellow that would normally help you had a hard drive failure. Marc, you've probably already been contacted at this point.
For Ursta Graphics, I've done footwork and passed your information along.
In Marc's case, I learned that it was a Summer 2007 promotion that allowed him to get a good deal, though I can understand the confusion to think it was on account of impending SignLab 8.
Let me reiterate that waiting to upgrade does not cause the upgrade cost to depreciate. If you are using an older version of SignLab, then upgrading to SignLab 8 will cost more than from SignLab 7.1.
Regards,
Rod at CADlink
Actually, the feedback we're getting here is appreciated. If there is anyone else, then please describe your situation here, or send me a PM. Definitely state your dongle number in the PM.
For replicator, I was doing some footwork with his info this morning. As I stated the other day, the fellow that would normally help you had a hard drive failure. Marc, you've probably already been contacted at this point.
For Ursta Graphics, I've done footwork and passed your information along.
In Marc's case, I learned that it was a Summer 2007 promotion that allowed him to get a good deal, though I can understand the confusion to think it was on account of impending SignLab 8.
Let me reiterate that waiting to upgrade does not cause the upgrade cost to depreciate. If you are using an older version of SignLab, then upgrading to SignLab 8 will cost more than from SignLab 7.1.
Regards,
Rod at CADlink
Signlab 8.0
I just want to add my 2 cents, we just upgraded to 8.0 and it is awsome.
Everytime I have had a problem I've just called and they fix it. Anyone in the graphics business should understand that there are going to be upgrades.
Photoshop once a year, every year a computer needs it. I have tried the rest
and tis seems to be the best version yet, so many new features the vectorize tool and the fluid mask are off the wall.
Thanks for Listening.
NUKE
I just want to add my 2 cents, we just upgraded to 8.0 and it is awsome.
Everytime I have had a problem I've just called and they fix it. Anyone in the graphics business should understand that there are going to be upgrades.
Photoshop once a year, every year a computer needs it. I have tried the rest
and tis seems to be the best version yet, so many new features the vectorize tool and the fluid mask are off the wall.
Thanks for Listening.
NUKE
Replicator
New Member
Rod,
Thanks for the replies.
I appreciate your help and it has been of great value to me.
I guess mostly out of shear frustration I was lashing out at Cadlink, when in fact,
I should have just contacted support again and explained that I was still having an issue
with registration, it has been over 4 months that I have had to use Omega for all this type
of work . . . Having recently upgraded to Signlab 7.1
Bottom line, I got a call today from Meltarrus Washington, the western regional sales manager,
and we had a lengthy conversion about upgrading and so on, he then hooked me up with Dian
from tech support who spent a great deal of time with me, and helped me through my reg issues.
I feel bad that I jumped on Signlab so quickly . . . Cadlink truly is a great company, and has some of the
best products in the world, and I guess if you don't ask for help, then you won't get it . . . My Bad !
Thanks for the replies.
I appreciate your help and it has been of great value to me.
I guess mostly out of shear frustration I was lashing out at Cadlink, when in fact,
I should have just contacted support again and explained that I was still having an issue
with registration, it has been over 4 months that I have had to use Omega for all this type
of work . . . Having recently upgraded to Signlab 7.1
Bottom line, I got a call today from Meltarrus Washington, the western regional sales manager,
and we had a lengthy conversion about upgrading and so on, he then hooked me up with Dian
from tech support who spent a great deal of time with me, and helped me through my reg issues.
I feel bad that I jumped on Signlab so quickly . . . Cadlink truly is a great company, and has some of the
best products in the world, and I guess if you don't ask for help, then you won't get it . . . My Bad !
Service Sign Co
New Member
Looking for on excuse to buy Signlab myself
Replicator
New Member
I've heard nothing but good things about SL8 and it's NEW features,
Personally, now that I've got this thing cutting correctly,
I'm probably just gonna go ahead and upgrade again myself . . . !
Newer isn't always better, but Signlab usually adds lots to the upgrades.
Unlike some others (un-named) that just change the way the interface looks
and call that an upgrade !
Personally, now that I've got this thing cutting correctly,
I'm probably just gonna go ahead and upgrade again myself . . . !
Newer isn't always better, but Signlab usually adds lots to the upgrades.
Unlike some others (un-named) that just change the way the interface looks
and call that an upgrade !
d fleming
Premium Subscriber
Know how ya feel, just upgraded a workstation a couple months ago for a grand.
Replicator
New Member
Keep in mind d fleming, I was more irate that my program wasn't working correctly for me at the time of my rant.
I have since been in communications with cadlink, and they have addressed my issues positively, so I am thrilled.
They do in my opinion have one of the best porgrams on the market today,
and although none of us like paying to upgrade software, it is one of those
necessary evils we must all live with !
d fleming
Premium Subscriber
Mine's not working properly either at one location. I have two 7.1 dongles. I won't air dirty laundry here but let's just say I'm not happy right now and cadlink isn't being any help at the moment. The software is awesome when it works properly. Not worth a dime if it doesn't.
Rod
New Member
Jonathan trying to contact you
Dave, has Jonathan been able to contact you? He's been having trouble catching up with you.
Yes, it is frustrating that the issue hasn't been resolved. As mentioned previously, some of the details hadn't been made clear to Tech Support, which I suspect has perpetuated the situation.
Regards,
Rod at CADlink
Dave, has Jonathan been able to contact you? He's been having trouble catching up with you.
Yes, it is frustrating that the issue hasn't been resolved. As mentioned previously, some of the details hadn't been made clear to Tech Support, which I suspect has perpetuated the situation.
Regards,
Rod at CADlink
:.... dave patting his foot impatiently as cadlink continues to leave his business not able to print properly........
d fleming
Premium Subscriber
Back to kickin' tail and takin' names!
Can quit being a p.i.t.a. now, Cadlink has me fixed and I can get back to work as usual. Thanks Rod & Johnathan. I truly didn't want to have to work the shops any other way than with Signlab doing the print/cut work. After over ten years with cadlink products I'm spoiled. I can get back to business as usual and make some cake.
Can quit being a p.i.t.a. now, Cadlink has me fixed and I can get back to work as usual. Thanks Rod & Johnathan. I truly didn't want to have to work the shops any other way than with Signlab doing the print/cut work. After over ten years with cadlink products I'm spoiled. I can get back to business as usual and make some cake.