bobmaggio
New Member
I searched the forums and could not find an answer so while I am waiting for the tech to call I will ask here
versaworks tells me printer is not connected when I check printer status and printer settings all the info is there EXCEPT for firmware version, on both screens that is blank (printer had been working fine prior to this)
I unplugged and rebooted everything no change
I unplugged printer from the computer and plugged it into my old computer running same version of versaworks and printer is connected and works fine. Printer status and printer settings show all info including firmware version
The only thing that has changed is that I networked the 2 computers together via wireless router but I only use the printer on the one that is is plugged into
Any help would be appreciated
If I solve in the meantime I will post the fix and save someone else the headaches
versaworks tells me printer is not connected when I check printer status and printer settings all the info is there EXCEPT for firmware version, on both screens that is blank (printer had been working fine prior to this)
I unplugged and rebooted everything no change
I unplugged printer from the computer and plugged it into my old computer running same version of versaworks and printer is connected and works fine. Printer status and printer settings show all info including firmware version
The only thing that has changed is that I networked the 2 computers together via wireless router but I only use the printer on the one that is is plugged into
Any help would be appreciated
If I solve in the meantime I will post the fix and save someone else the headaches