Thanks for the replies. I did the env. setup and when I did the print cut setup the feed was dead on but the scan was off to the left by .6 of an inch and I tried to adjust but nothing changed. What does the encoder strip and sensor do and can this cause this problem? As far as the pinch rollers go they look good and the media is not skewing. Any other things to check?
this is the way my tech told me to adjust the cutting and it worked for me.
How to manually adjust print and cut issues
Environmental Match
1 – press menu
2 – press down arrow several times until you see environmental match
3 – press menu – THE MACHINE MUST NOT HAVE ANY MEDIA LOADED
Auto print cut Adjust
1 – press menu
2 – press down arrow key until you see print-cut adj – press right arrow key
3 – press down arrow key until you see AUTO – press enter
4 – when the screen says completed press enter and then menu
Then design a row of 1”x1” square in illustrator and put a cut line as the stroke with no offset.
Open this in versaworks and double click on the image. You can blow it up to check and make
sure the cut like looks correct on screen. If so then go ahead and print and cut the job.
If the image is still off then:
To fix TOP TO BOTTOM issues
1 – press menu
2 – press down arrow key until you see print-cut adj – press right arrow key
3 – press down arrow key until you see FEED press right arrow key. Use the up and down arrow
to make changes to the number to move the cut line UP AND DOWN. If you want to move the
cut line UP change the value to a lower (or negative) number. If you want to move the cut DOWN
change the value to a higher (or positive) number.
Press enter to accept those changes and reprint and cut the job. If the setting were to much or
not enough adjust the value (don’t forget to press enter to save the changes.
If the cut line is fine TOP TO BOTTOM then ignore this step ---- note, if the cut line is going the
wrong way change the values the other direction for example if it was at 0 and you enter 0.1 and
the cut even farther the wrong way change that 0.1 to a -0.1.
To fix LEFT TO RIGHT issues
1 – press menu
2 – press down arrow key until you see print-cut adj – press right arrow key
3 – press down arrow key until you see SCAN press right arrow key. Use the up and down
arrow to make changes to the number to move the cut line LEFT AND RIGHT. If you want to
move the cut line LEFT change the value to a lower (or negative) number. If you want to move
the cut RIGHT change the value to a higher (or positive) number.
Press enter to accept those changes and reprint and cut the job. If the setting were to much or
not enough adjust the value (don’t forget to press enter to save the changes.
If the cut line is fine LEFT TO RIGHT then ignore this step ---- note if the cut line is going the
wrong way change the values the other direction for example if it was at 0 and you enter 0.1 and
the cut even farther the wrong way change that 0.1 to a -0.1.
This last step will correct any issues with that squares print and cut. If there are issues with the
size of the cut not matching the size of the print let us know.
