sp540 cut/print waaay off

[Stagecraft]

Had a jam yesterday, Now when I do a print/cut, the cut is off alignment by almost two inches. Have tried the feed - scan adjustments, cleaned the encoder strip, resetting to default values, all to no avail. One other issue I'm finding is if I try to print a graphic and set it to center on the media, it too is substantially off...suggestions?

 

[MichaelAlmand]

I used to have a sp540, darn things are tough to print, lam and cut. Try turning off the heat setting. Now have a Re640 with a gx640 and I can cut up to 15' spot on. Knock on wood!

I never really had much luck with the sp540

 

[Rafael_Tech]

Question...

Does it happen on one side of the material and the it starts to close the gap between print and cut? Or the gap is even along the print?

 

[CS-SignSupply]

While the pinch rollers are down, manually try to lift each one at a time by hand... If you can lift them, the roller assembly may be cracked.

 

[rjssigns]

Maybe the shock from being jammed made the wire drive jump "timing"?

 

[CS-SignSupply]

Also check to see if your Pinch Roller sensor on the back of the cuthead is still attached properly.

 

[SublimeGraphics]

Try running a environmental match, sounds weird i know but my dealer told me it re-aligns the head on the encoder strip when it does this.

 

[Stagecraft]

Thanks for the replies! We were in "blind panic" mode as we were stupidly busy and couldn't wait. Called in a tech from Proveer, he showed up thirty minutes after I phoned and had us back up and running in just over an hour.

 

[Msrae]

Thanks for the replies! We were in "blind panic" mode as we were stupidly busy and couldn't wait. Called in a tech from Proveer, he showed up thirty minutes after I phoned and had us back up and running in just over an hour.

Were you able to tell what he did to fix it?

 

[scuba_steve2699]

what did he fix to solve the issue?

 

[louisb]

would be great to know how he fixed it i have the same problems!

 

[Msrae]

He said that they were very busy and didn't actually see what the tech did