Adam Edge
New Member
been seeing these all over the place for less than half price but can't see any reviews anywhere. Has anyone tried them? surely $200 worth a try if it works for couple years. here is the Amazon listing
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Third party DX4 printheads
Solventinkjet
DIY Printer Fixing Guide
$200 is definitely a scam in my experience. There are no 3rd party Epson printheads so they all come from an Epson factory. At worst, a $200 DX4 seller will just take your money and run. At best, it's stolen and might actually work in your machine, if they actually send it to you. It's best to just go to a trusted vendor. Your dealer probably wants an arm and a leg for it but there are other vendors who can help you out. A fair price for that head is going to be $450-550.
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Smoke_Jaguar
Man who touches printers inappropriately.
Most I run into are rebuilds. Manifolds and gaskets are cheap, so a typical rebuild would be a cheap job to do, and the DX4s are dinosaurs at this point (unless you're Roland). Lots of machines coming up for scrapping, so pulls are pretty common. I just grab new ones from Digiprint for $400-ish since, for a head, that's pretty cheap.
If it's anything from Indonesia, it's a scam.
If it's anything from Indonesia, it's a scam.
Adam Edge
New Member
I took one for the team and ordered to see what the deal was. They sent an old, damaged and non working oem head. lol. something they found in the bin and decide to sell it. Not even a used working head. The nozzle plate totally chipped and corroded. Check out the box it came in, haha. All those listings that show a blank white label are scams. Going through refund process is a hassle
Attachments
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Smoke_Jaguar
Man who touches printers inappropriately.
Most heads that are 'rebuilt' are junk. For a while on some heads, it was actually feasible to, with the proper tools, remove the nozzle plate and old glue and install a new one. But the day of the DX5 being worth $1500 and people buying photo printers just to yank the head is long gone and people are dumping old stock for dirt cheap. If you just need a piece to abuse or test things on, might be worth the gamble. As for 'counterfeit' heads, I don't think I have run into that, most are just mislabeled or badly labeled.
Adam Edge
New Member
https://www.amazon.com.au/dp/B0CCXGGLSF?ref=ppx_yo2ov_dt_b_fed_asin_title
this is the actual listing i purchased from, not sure why it is still up
this is the actual listing i purchased from, not sure why it is still up
Smoke_Jaguar
Man who touches printers inappropriately.
Gotta love all those stock images, used on so many listings. Amazon in the US tends to be 30%+ higher in general in the US at least. eBay too, at least on wide format stuff. Though, not familiar with your market.
What did you expect
Honestly, there are no third party heads, no refurbished ones, and none that work for $200
Adam Edge
New Member
I don't expect much from Amazon and Alibaba but from this website I expect people to only comment when they have something positive, proactive and/or useful to say.What did you expect
Well this is an open forum, and you don't control the site, so people are free to say what they like. You aren't the only person on here, or the only one with valid opinions, despite what you may wish.
Also letting others know that cheap heads are a scam is useful
Patricia Garcia
New Member
Third-party DX4 printheads might be an affordable alternative, but they are risky. Since there are no reviews, it is always hard to tell whether they are good quality or durable. Compatibility problems, lower print quality, or accelerated wear-and-tear could be possible drawbacks.
There is no such thing as third party DX4 heads. Only Epson make them
Smoke_Jaguar
Man who touches printers inappropriately.
Lots of people mistook refurbished heads with aftermarket nozzle plates as some sort of counterfeit. That said, these days, it's just not economically to rebuild a head with such a process.
There is no real way to refurbish epson heads. Replacing the nozzle plate doesn't refurbish them really. All the 'refurbished' heads I have ever seen were just old ones that were flushed and cleaned up, and very few actually worked properly
Smoke_Jaguar
Man who touches printers inappropriately.
About as refurbished as you're going to get for a sealed part. Lost of 'refurbished' heads are just flushed and poorly at that. Not really total rebuild kits or anything of course. Sometimes new manifolds are installed as well.
Adam, you are too caught up in this (it was your money after all)
the other's input is proactive and useful. we wish you hadn't gotten taken, but you did...
most important lesson to learn: THINGS COST WHAT THEY COST
Jim Hancock
Old School Technician
And don't buy anything from any vendors in Malaysia or Indonesia...
Adam Edge
New Member
Update:
So after being in contact with Amazon for weeks and talking to 10's of different agents and wasting hours of my time they have refused the refund! here is their last email and my reply:
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Hi Sachin,
That’s amazing! I trusted Amazon more than this. I did not think it was possible to get scammed on Amazon. You can refuse my refund request and take sides with a scamming seller that’s fine. I will just take this as a season learnt and never purchase anything from Amazon again!
The reason I sent it back to Amazon and not the seller is because they provided a blank label and required me to pay for the shipping to China. It is very expensive to send parcels from Australia to China. And Why should I have to pay for the cost of return shipping? They sent me a used and damaged printed and nowhere on the listing it says that the item will be used and non working. Instead of punishing the seller for misleading the customer you are punishing the buyer, that’s great policy. This is not a small amount that I can just ignore. I purchased from Amazon and paid Amazon and now you are telling me tough luck, go deal with the seller? Why can you not send the item to the seller? Or why you don’t asked them to pick it up from you by providing a replay paid label?
I have already purchased, received and installed new printheads from Digiprint, see attached receipt and UPS delivery confirmation. This is the real cost of a DX4 printhead, new made by Epson.
I have also posted my story about Amazon scams on the signs forum, here is the link https://www.signs101.com/threads/third-party-dx4-printheads.179298/ my name on the forum is (Adam Edge)
I suggest you read the comments about sellers trying to mislead and scam buyers by stating item is new and they list it at a really cheap price to tempt buyers to take a chance. The seller offered me to keep the printhead and they will send another free of charge, who would do that? Let me keep a $300 product and send another?
I’m glad you replied by email and explained Amazon’s position. I will also be sharing our interaction and how much run-around I was given by Amazon on the forums, maybe it will help others from getting scammed also!
So after being in contact with Amazon for weeks and talking to 10's of different agents and wasting hours of my time they have refused the refund! here is their last email and my reply:
"
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Hi Sachin,
That’s amazing! I trusted Amazon more than this. I did not think it was possible to get scammed on Amazon. You can refuse my refund request and take sides with a scamming seller that’s fine. I will just take this as a season learnt and never purchase anything from Amazon again!
The reason I sent it back to Amazon and not the seller is because they provided a blank label and required me to pay for the shipping to China. It is very expensive to send parcels from Australia to China. And Why should I have to pay for the cost of return shipping? They sent me a used and damaged printed and nowhere on the listing it says that the item will be used and non working. Instead of punishing the seller for misleading the customer you are punishing the buyer, that’s great policy. This is not a small amount that I can just ignore. I purchased from Amazon and paid Amazon and now you are telling me tough luck, go deal with the seller? Why can you not send the item to the seller? Or why you don’t asked them to pick it up from you by providing a replay paid label?
I have already purchased, received and installed new printheads from Digiprint, see attached receipt and UPS delivery confirmation. This is the real cost of a DX4 printhead, new made by Epson.
I have also posted my story about Amazon scams on the signs forum, here is the link https://www.signs101.com/threads/third-party-dx4-printheads.179298/ my name on the forum is (Adam Edge)
I suggest you read the comments about sellers trying to mislead and scam buyers by stating item is new and they list it at a really cheap price to tempt buyers to take a chance. The seller offered me to keep the printhead and they will send another free of charge, who would do that? Let me keep a $300 product and send another?
I’m glad you replied by email and explained Amazon’s position. I will also be sharing our interaction and how much run-around I was given by Amazon on the forums, maybe it will help others from getting scammed also!