Well, as far as I am concerned, Roland owes me the set of inks for the upgrade, I was told the printer I bought could be used for wraps, well, you can't wrap with it with the original inks because when you stretch it, the print gets light, to the point the print is unusable, (I guess this is why 3m won't certify the inks) this happened to me on a set of semi trucks I partially wrapped that were hitting the road the next day, nobody said anything because the trucks left early the next day, but I wasn't proud of them.
That said, I have otherwise been really happy with the printer, most stuff I do is flat, except now I bought a new bucket truck and want to wrap it, soooo well I really can't wrap it until I change inks.
I now have to buy new inks, learn new software, risk a firmware or hardware fiasco and create new profiles on a machine I paid top dollar for I was told by my dealer and Roland is "top of the line" and "ready to make me money"
I feel they should give me the inks because the upgrade is actually what I was told I was getting in the first place!
If what they sold me originally was fine, why did they have to make new inks? The answer is the original ink was half baked when they released it, so they messed it up and I gotta pay for it? Not really fair.
Just the simple fact the tru vis printer with original ink is not suitable for printing wraps And Roland and my dealer both told me otherwise I think is enough reason for them to supply me with the new inks.
I got an email today telling me the original ink will soon not be available and I will be forced to change, also they will no longer be supporting my printer with the old ink, so I guess if I pay them more money I will finally get what they originally promised I was getting.....not happy and it doesn't seem fair.
