"Deposit Please"
New Member
For a long term vehicle wrap using proper media/lam. I want to see where were at with installation warranty. Do you provide ...none, 1 week, 30 days, 1yr?? seems like everyone expects or wants lifetime
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Vehicle Wrap Warranty???
- Thread starter "Deposit Please"
- Start date
wildside
New Member
we offer a 1 year warranty
no matter what the manufacturer says, when they are rough on it 2 years from now, the manufacturer will do the old "installers fault" and not cover anything at all - we feel if it is going to fail based on something we did, it will happen in the first 2-3 months
be realistic in the expectations, inform them they can run 10 ads in 10 days in the news paper and pay $300 for a half page ad (check local listings), or pay 3 grand (same amount) for something that is around for 3-4 years with proper care
education is the key
no matter what the manufacturer says, when they are rough on it 2 years from now, the manufacturer will do the old "installers fault" and not cover anything at all - we feel if it is going to fail based on something we did, it will happen in the first 2-3 months
be realistic in the expectations, inform them they can run 10 ads in 10 days in the news paper and pay $300 for a half page ad (check local listings), or pay 3 grand (same amount) for something that is around for 3-4 years with proper care
education is the key
MontereySigns
New Member
This is a good question and I am curious to hear other shops answers.
Out here in California, there is no lifetime expectation for a vehicle wrap. Usually our customer has an expectation of 5 years (if they've done a little research online) or no expectation at all.
The warranty you offer should be the same or less than the brand of vinyl you offer. That way, you're not responsible should there be a defect in the materials. If there is any lifting of the graphics, that's usually installation error and the responsibility of the shop to fix. Excessive shrinkage, streaking in the media/laminate, premature fading or spotting are manufacturer warranty problems.
We are one of the few shops that don't use 3M. We've wrapped over 70 vehicles the last 3 years and the only failure we've had is on the perforated window vinyl. Bottom line is to CYA.
-Bud
Out here in California, there is no lifetime expectation for a vehicle wrap. Usually our customer has an expectation of 5 years (if they've done a little research online) or no expectation at all.
The warranty you offer should be the same or less than the brand of vinyl you offer. That way, you're not responsible should there be a defect in the materials. If there is any lifting of the graphics, that's usually installation error and the responsibility of the shop to fix. Excessive shrinkage, streaking in the media/laminate, premature fading or spotting are manufacturer warranty problems.
We are one of the few shops that don't use 3M. We've wrapped over 70 vehicles the last 3 years and the only failure we've had is on the perforated window vinyl. Bottom line is to CYA.
-Bud
National Sign Co. - Print
Merchant Member
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