Dunno if you're just venting about Roland to here, or seeking help. If it's the latter, we could use some more details about the setup and where/when the crash occurs (on startup of versaworks, while RIP'ing, while printing?). I haven't read Roland's forums much, seemed like they would usually have someone answer (least that seemed to be the case in the engraver section), but dunno if they ever would really revisit threads per se.